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Podcast title Create New Futures | How Leaders Produce Breakthroughs and Transform the World through Conversation
Website URL http://www.avivconsulting.com/...
Description Welcome to Create New Futures. Every episode, best-selling author and host Aviv Shahar will explore ideas and insights that can awaken and inspire you to the opportunities you have to create new futures for you, your family, your teams, and for your business. Life is too short to not be engaged in fascinating conversations that open, inspire and unleash new ways of thinking and seeing possibilities and beauty. Through Create New Futures, Aviv will engage in conversation with leaders and experts to explore practices that you can use to create and shape the future. With his guests, Aviv will put a magnifying glass on strategies and frameworks that he has applied to help senior executives and their teams achieve significant breakthroughs that lead to game changing results. Ideas, strategies, breakthroughs and practices that you can apply. With his innovative ideas and frameworks, Aviv walks you through what you need to lead and transform an organization, and redesign your life to achieve new goals. Together with his guests, Aviv will explore how to develop strategy, how to lead to enable teams to unleash their brilliance and what is the inside work leaders must engage in to develop executive presence and charisma. More than ever, humanity now needs people who are open and prepared to imagine, create, and sustain new futures. This is a time of great transformative and disruptive change. It demands our best imagination, courage, and creativity. Through this podcast, Aviv will inspire you to be tomorrow's agent by creating conversations that birth new possibilities for you and for the people in your life.
Updated Wed, 13 Nov 2019 03:08:13 +0000
Image Create New Futures | How Leaders Produce Breakthroughs and Transform the World through Conversation
Category Business
Society & Culture

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Link to this podcast Create New Futures | How Leaders Produce Breakthroughs and Transform the World through Conversation


1. 072 - The Three Vectors of Growth
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In this episode, Aviv analyzes the three vectors of growth and development and showcases how they can be leveraged to identify the ‘what,’ ‘how,’ and ‘from where’ priorities. Aviv stresses the importance of building confidence, resilience, and strength within yourself in order to initiate a ruthless self-care protocol. He provides a three-step process by which this can be accomplished. These steps include maximizing your energy, starting every day well, and completing your day with a sense of accomplishment and gratitude. Finally, Aviv offers best practices for mapping your growth and development vectors to increase mindfulness and become more self-directed.

00:59 – Introducing today’s topic, The Three Vectors of Growth 02:24 – The importance of mapping your growth opportunities 03:41 – Three steps to initiate the ruthless, self-care protocol 03:48 – Step One: Maximize your energy 04:23 – Step Two: Start every day well 05:13 – Step Three: Complete your day with a sense of accomplishment and gratitude 06:33 – The Three Vectors of Growth & Development 07:52 – Vector One: What you do 08:21 – Vector Two: How you navigate the journey to your desired outcomes 08:47 – Vector Three: From where you initiate and make your journey 09:58 – Aviv takes us through a mapping exercise using the three growth vectors 12:24 – Now it’s your turn, apply the three vectors of growth and development to define your ‘what,’ ‘how,’ and ‘from where’ priorities

Full show notes: http://www.avivconsulting.com/cnf72

2. 071 Matt Carcieri - Inspiring Purpose
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Matt Carcieri is one of the world’s foremost purposologist, having worked on purpose with over one hundred companies and brands. He began his career as a marketing executive at Proctor & Gamble where, for fifteen years, he pioneered purpose-driven brand building inside the world’s largest advertiser. As an in-house expert on the topic, Matt spearheaded purpose work on most of P&G’s billion-dollar brands. Today, he works as an independent consultant and associate of the Jim Stengel Group. In those roles, Matt has helped to define and activate purposeful companies across a variety of industries, from financial services and insurance to healthcare and hospitality. Matt is a unique combination of an artist, cheerful philosopher, and brand purpose doctor.

In this episode, Aviv and Matt discuss one of the most crucial, yet often overlooked facets of business and life: purpose. Having purpose is at the center of an organization’s core beliefs and values and, thus, has a direct correlation to success. Matt expounds on the Five Opportunities of Purpose, which include employee engagement, innovation, societal contribution, brand relevance and consumer attention. He uses case studies from Airbnb, The Walt Disney Company, Zappos, Apple, LEGO and Barbie to amplify the value and importance of being purpose-driven. Matt shares lessons learned from his father, a former corporate executive and two-term governor of Rhode Island, and other mentors that have shaped his journey through business and life. Finally, Matt leaves the audience with some sage advice. He encourages identifying your origin moment, being true to your convictions, and discovering your passions to unlock endless possibilities.

00:55 – Introducing today’s guest, Matt Carcieri 02:57 – What energizes Matt in his personal and professional life 04:20 – Moving from Proctor & Gamble into consulting 04:55 – What Matt enjoys the most about his work 05:24 – Matt talks about his book, Bleed a Creed 07:15 – The role and evolution of purpose within organizations 10:08 – What research says about the link between purpose and performance  11:28 – The distinction between purpose-driven and purpose-inspired 12:22 – Identifying genuine purpose 13:51 – Aviv speaks to the importance of authenticity 15:11 – The LEGO example  17:04 – The Five Opportunities of Purpose explained 17:44 – How purpose is an opportunity for employee engagement 19:46 – How purpose impacts innovation generation 21:55 – The relationship between purpose and social contribution 23:42 – The role purpose plays in brand relevance 24:47 – The Airbnb example 29:17 – How purpose is an opportunity for consumer attention 31:06 – Matt shares other discoveries he has made about organizational strategies surrounding purpose  32:51 – Tools Matt utilizes to help organizations identify their convictions, beliefs, and purpose 36:18 – Inspirations from Matt’s formative years 38:26 – Heroes and mentors that have shaped Matt’s journey 39:10 – Matt talks about his father, Donald Carcieri 41:18 – Other influences in Matt’s professional life 42:25 – Matt points to a specific moment of self-discovery 44:10 – Aviv shares his journey to find his purpose 46:52 – How Matt became The Purpose Doctor 48:43 – Matt’s professional and personally purposes 50:05 – The significance of creating memorable moments 52:33 – Advice Matt would give his younger self 53:56 – Two learnings Matt values above all others 55:19 – Parting words of wisdom and insights from Matt 56:08 – Now it’s your turn, reflect on your convictions, identify your origin moment, and discover your passions to become empowered into new horizons of possibility

FULL SHOW NOTES: https://www.avivconsulting.com/cnf71

3. 070 - The Three Mindsets & Your Biggest Choice Ever
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In this episode, Aviv analyzes the three major mindsets and pinpoints how they influence our leadership abilities. These include the mindsets of ‘what’s wrong,’ ‘what works,’ and ‘what matters.’ In identifying these mindsets, Aviv suggests that the second and third mindsets provide a path to multiple blessings and positive energy. They empower us to participate in shaping and creating our own future. Aviv speaks to the pivotal nature of choosing to take personal responsibility. He suggests that the most important choice we can make is to let go of the preoccupation of ‘what’s wrong’ in favor of focusing on ‘what works.’ Finally, Aviv provides seven steps we all can implement in order to abandon the first mindset and apply the second and third mindsets to enrich our lives.

00:53 – Introducing today’s topic, The Three Mindsets & Your Biggest Choice Ever 01:11 – The Hewlett-Packard Leadership Summit Story 02:34 – Aviv provides an alternative definition of ‘work’ in the context of this story 04:23 – The Surprise Inquiry Method 05:59 – How Aviv uses riddles as purposeful conversation portals    07:20 – The Three Mindsets 07:42 – The mindset of ‘What’s Wrong’ 08:12 – The mindset of ‘What Works’ 08:47 – The mindset of ‘What Matters’ 09:34 – Standing at the leadership crossroads 10:52 – Converting from ‘what’s wrong’ to ‘what works’ 11:16 – The biggest choice we each can make 11:28 – Converting from ‘what works’ to ‘what matters’ 11:36 – Seven ways you can apply the second and third mindsets 

Full show notes: http://www.avivconsulting.com/cnf70

4. 069 Joe Antons - Leverage Data and The Power of Your Team
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Joe Antons is the Director of Central Revenue Planning at Cisco Systems, the worldwide leader in networking for the Internet. Joe started at Cisco as an intern and gradually worked his way to the leadership role he holds today. Joe brings a unique combination of analytical rigor and business acumen together with a passion for helping people discover their true value within an organization.

In this episode, Aviv and Joe expound on the evolution of Silicon Valley from a metadata to a meta-analysis perspective. They dissect the three levels of consciousness in the workplace, which include the structure focus, work focus, and value focus. Among these, value focus is the most critical as it is defined by employees who see themselves through the value they contribute to the organization. Joe shares the two lessons that have been the most beneficial to his career, including leveraging the collective power of teams and understanding client and customer needs.

00:56 – Introducing today’s guest, Joe Antons 02:22 – Joe expounds on the evolution of Silicon Valley 05:22 – Differentiating between metadata and meta-analysis 08:56 – What Joe enjoys the most about his work 10:20 – The benefits of working for the same company for over twenty years 13:36 – Making an imprint on Cisco 16:54 – Defining the competency to lead a data grounded conversation 20:40 – Aviv defines organizational outcomes versus business outcomes 22:30 – Joe explains further why people often confuse inputs, organizational outcomes, and business outcomes 25:14 – The three levels of consciousness in the workplace 28:52 – Cisco’s culture 32:47 – Inspirations from Joe’s formative years 34:32 – Joe points to a specific moment of self-discovery 38:42 – Other influences in Joe’s professional life 41:01 – Leadership qualities and insights Joe has acquired throughout the years 44:11 – Servant leadership 44:31 – The balancing act of becoming a better leader 49:37 – Advice Joe would give his younger self 52:13 – Two learnings Joe values above all others 54:17 – Parting words of wisdom and insights from Joe 57:18 – Now it’s your turn, identify opportunities to exhibit servant leadership through discovery, shaping the game you play at work and building currency

FULL SHOW NOTES: https://www.avivconsulting.com/cnf69

5. 068 - The Breakthrough Collaboration Tip
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In this episode, Aviv expounds on the concept of achieving breakthrough collaboration by elevating key partnerships. Aviv reflects on the Partnering TIP, which focuses on trust, imperative and purpose. He introduces a key exercise as well as questions to reflect on while participating in this exercise. Finally, Aviv urges the audience to engage their respective teams in this partnering exercise in order to gain new perspective and actionable insight to their growth opportunities.  

00:56 – Introducing today’s topic, Achieve Breakthrough Collaboration by Elevating Key Partnerships 02:12 – The Partnership T.I.P.  03:06 – The Four-Column Exercise 04:56 – Questions to reflect on in order to achieve breakthrough partnerships  06:28 – Aviv encourages you to engage your team when participating in this exercise 06:41 – Now it’s your turn, identify your top stakeholders, assess your Partnership TIP, and identify the conversations you need to have to elevate those partnerships

Full show notes: http://www.avivconsulting.com/cnf68

6. 067 Mark Bakker - Becoming a Great Operational Leader
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Mark Bakker has had a notable and successful career as the head of America’s Supply Chain Operations at HP Inc. He manages the strategic relationships with customer channels and ensures a smooth supply chain execution. Previously, Mark was HP’s  Vice-President of Supply Chain Operations in Asia Pacific and Japan, and Director of Operations in Germany covering order management, production, warehousing, distribution and logistics as well as sourcing activities for Hewlett Packard's Imaging and Printing business unit in EMEA.

In this Episode, Mark highlights his experiences as an Operational Leader. He describes his work with globally diverse teams, with different backgrounds and cultures and how these experiences shaped his leadership style. Mark weaves the story of his formative years which inspired his desire to continue improving processes and finding better solutions for customers and organizations, all of which are factors that have led to his success today. Mark encourages listeners to be customer-driven and discover how they can improve the solutions and services they manage. He reflects on the four elements of an operational leader and the importance of constantly learning.

01:01 – Introducing today’s guest, Mark Bakker 03:16 – How Mark was shaped personally and professionally by leading global teams/organization in his career 08:51 – The Dutch ethos of free debate 11:28 – Aviv’s theory about the culture of Netherlands 14:12 – Mark shares his experiences in his current role 17:20 – The challenges in serving changing and fast-growing customers 19:45 – Working with the “New Workforce” 21:22 – Mark describes the similarities and differences of his day-to-day operations and digital transformative activities 25:41 – The elements of the business case on shifting from traditional to digital architecture systems 31:55 – Mark’s learnings and inputs on running a large transformation effort 35:03 – Critical decision-making example 41:44 – Mark’s inspiration from his childhood experiences that cultivated his passion in improving processes 47:02 – How Mark worked his way into his current role 54:46 – What is a Great Operational Leader 57:57 – Mark’s advice to his 25-year old self 1:01:04 – Mark’s parting advice to the audience 1:01:59 – Now it’s your turn, discover how you can improve what you manage, reflect on the four elements of an operational leader, and constantly caring for others.

FULL SHOW NOTES: https://www.avivconsulting.com/cnf67

7. 066 - Value Defined Work
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In this episode, Aviv reflects on the paradigm shift from a structure-first to a value-first model. Aviv notes that, in the former outdated model, the flow moves from structure to work and from work to value indicating that structure defines work and the work defines value. However, in this new model, which is centered on value, the flow has been reversed and is now initiated by the opportunity to create value. Finally, Aviv poses an intriguing thought experiment and leaves the audience with some sage advice. He urges them to talk to members of their organizations in order to decipher whether their activities are based on structure or value.

00:58 – Introducing today’s topic, Value Defined Work and the New Paradigm 02:13 – Facilitating the shift from a structure first to a value first mindset 04:47 – The new value-first model 06:10 – Why startups represent a great example of value-centered work 07:29 – Aviv talks about the evolution of the work he does as a consultant 08:21 – An intriguing thought experiment 10:33 – Now it’s your turn, lead your team by focusing on outcome based activities and working backward from the desired future you’re working to create

Full show notes: http://www.avivconsulting.com/cnf66

8. 065 Bill Koenig - A Near Death Experience - Becoming Yourself
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Bill Koenig has had a distinguished and successful career as an expert in adult learning, leadership and organizational development, and as an entrepreneur and a civic leader. Bill’s eclectic experience includes Program Director at OSR, Organization System Renewal Northwest, and Board Chair of the Whidbey Institute where he participated in the development of their leadership programs. Previously, Bill was the President and CEO of Cantametrix, and a founder and President of DiscoverMusic and of KidStar Interactive Media. Bill’s holds a PhD in mythological studies and a Masters in whole systems design. He is currently a senior advisor at The Cambridge Management Group where he brings together a big picture of deep cross-discipline insights into human systems, transformation and renewal.

In this episode, Aviv and Bill expound on the differences between leadership competency and leadership capacity. Bill speaks to the profound impact that sports had on his formative years and credits his success today to the experiences he had playing team sports throughout his life. Bill identifies leadership patterns he has witnessed in organizations and cites the Navy Seals as a model of effective shared leadership. Aviv and Bill reflect on the concept of servant leadership. Finally, Bill leaves the audience with some sound advice. He encourages the continual journey of becoming yourself and suggests doing so in the context of continual inquiry and the assimilation of new learning, new models and new opportunities.

00:58 – Introducing today’s guest, Bill Koenig 02:34 – What energizes and excites Bill 03:36 – Bill talks about the importance of sustainability 04:57 – Bill provides examples of how we can be disruptive, transformational, and engaged 07:21 – The two critical vectors that have led to the sustainability crisis 08:28 – Defining leadership competence 13:19 – Recognizing the exterior space of leadership development 17:00 – Catalysts for transformational change 20:08 – A striking pattern Bill has noticed within organizations 26:33 – How the Navy Seals embody shared leadership 29:47 – Aviv expounds on a meta-trend that has been appearing within organizations 32:36 – Bill reflects on a Graduate program he participated in 35:17 – Inspirations from Bill’s formative years 37:22 – How Bill used sports as a key component in his evolution as a person 41:59 – How these propulsions helped shape Bill’s career 43:51 – The journey to entrepreneurship within the start-up space 45:46 – Bill’s proudest accomplishment 54:13 – Transformative insights Bill has been able to internalize through his experience with organizational renewal 57:06 – Servant leadership 57:56 – Bill regales the audience with the story of a near death experience 1:03:31 – Why Bill chose to study mythology 1:07:27 – Two passions Bill values above all others 1:09:49 – Parting words of wisdom and insights from Bill 1:14:19 – Now it’s your turn, build your leadership capacity, cultivate shared awareness and consciousness about the mission at hand, and stay in-tune with your inner voice to become yourself 

FULL SHOW NOTES: https://www.avivconsulting.com/cnf65

9. 064 - Prioritizing the CEO’s Most Precious Assets
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In this episode, Aviv brings the focus to prioritizing your most precious assets and resources – energy, time and focus. Aviv reflects on the three realizations that occur when you apply these resources effectively and provides personal examples of how he and his clients have arrived at these realizations. Finally, Aviv illustrates how the Impact-Must-Energy (IME) Priority Setting Formula can be utilized to identify where you can make the highest impact, which priorities you must complete, and what revitalizes and renews your energy.

00:45 – Introducing today’s topic, prioritizing your assets 01:24 – Reflecting on the question, “What do you believe are your most precious assets?” 01:56 – The first objective of Aviv’s CEO advisory and coaching work 03:14 – Techniques for creating an innovative thinking space 03:43 – Identifying your personal most precious resources and currencies 04:24 – Expounding on the ETF assets: Energy, Time, and Focus 06:51 – The Impact-Must-Energy Priority Setting Formula 08:33 – Now it’s your turn, learn to apply your energy, time and focus appropriately

Full show notes: http://www.avivconsulting.com/cnf64

10. 063 Cathy Sunshine - SYNC'd
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Cathy Sunshine is the founder and president of the Sunshine Group, a consulting and coaching firm specializing in family business, leadership transformation, and organization design. Cathy works with leaders and organizations to break through blockages and to produce turnaround growth. Through her work, Cathy has helped hundreds of teams to improve performance and create transformational results. Her book, SYNC’d, lays out a practical guide for organizations to align modern performance with the new pace of the market in a digitally-charged world.

In this episode, Aviv and Cathy expound on powerful insights highlighted in SYNC’d. Cathy speaks to her strategy of making bold promises to customers and delivering on those promises. She identifies three critical propellants for organizational success, which include customer, structure and throughput. Aviv and Cathy reflect on the concept of ranked advantage design structure and its impact within an organization. Finally, Cathy leaves the audience with some sage advice. She proposes that organizations redesign themselves using reverse flow, a concept that suggests building a culture that frees individuals to embrace new information and practice what they do best.

00:56 – Introducing today’s guest, Cathy Sunshine 02:02 – How Cathy’s book SYNC’d has been received 03:09 – Cathy expounds on why she named her book SYNC’d 04:34 – Behavioral operations 06:40 – A powerful insight from Cathy’s book 10:07 – The value of making bold promises to customers 14:10 – How to deliver on bold promises 17:02 – Three critical propellants: Customer, Structure and Throughput 20:09 – Cathy reflects on the concept of a Ranked Advantage Design Structure 21:32 – Defining low-viscosity throughput 22:53 – How structure can impact behavior 26:07 – Identifying anchor customers 27:23 – How Uber failed to identify their anchor customers 32:10 – Cathy explains why it is vital for an organization to define who is in service to whom 34:10 – Five operational steps to create a SYNC’d organization 39:15 – How the government could benefit from Cathy’s steps for a synchronized organization 43:10 – Where listeners can find Cathy’s book, SYNC’d 44:15 – Parting words of wisdom from Cathy 45:27 – Cathy invites the audience to provide feedback on her book 47:33 – Now it’s your turn, liberate flow in order to unleash the energy potential and the genius necessary to solve complex organizational problems

FULL SHOW NOTES: https://www.avivconsulting.com/cnf63

11. 062 - The Six Failures
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In this episode, Aviv reflects on the idea that failure oftentimes can be a great teacher. He identifies and analyzes six categories of failure. These include failure to achieve a goal, failure to apply learning, failure to be present, failure to recognize opportunities, failure to hold on to your own values and morals, and failure to forgive. Finally, he expounds on the ways in which learning from failure can catalyze change and help create new futures.

00:58 – Introducing today’s topic, how failure can be a teacher and catalyze development and growth  01:19 – Aviv identifies six categories of failure 02:03 – Category One: Failure to achieve a goal or reach a target 03:41 – Category Two: Failure to apply learning 07:04 – Category Three: Failure to be present 07:53 – Category Four: Failure to recognize and respond to opportunities 08:42 – Category Five: Failure to hold on to your own values, morals, and sense of integrity 10:13 – Category Six: Failure to forgive  11:17 – Now it’s your turn, reflect on your failures in order to transform them into learning and growth

Full show notes: http://www.avivconsulting.com/cnf62

12. 061 Astrid Hartmann - The Capacity to Lead
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Astrid Hartmann is the Senior Vice President and Managing Director of Lufthansa Global Business Services, an organization that manages the finance, HR, revenue accounting and procurement globally for all of Lufthansa Group companies. She previously held multiple senior management positions at Hewlett-Packard. During her time at Lufthansa, Astrid has driven tremendous revenue growth, infused performance and improvement culture and dramatically improved customer satisfaction. Astrid is a smart and curious executive who creates infectious energy through her ability to mobilize large-scale change and motivate her teams to exceed their objectives.

In this episode, Aviv and Astrid discuss Astrid’s journey to executive leadership positions within top performing global companies. She reflects on how she approaches challenges as well as her views on leadership. Aviv and Astrid also talk passionately about the current state of women in business and the strides that must still occur. Astrid speaks to the importance of delegating as it pertains to effective leadership. Finally, Aviv stresses the importance of surrounding yourself with the best talent, developing a shared vision for the future, and building strategic momentum.

00:57 – Introducing today’s guest, Astrid Hartmann 03:18 – Astrid talks about the recent vacation she took 06:13 – What Astrid enjoys most about her current role at Lufthansa 07:48 – Answering to the board of directors 08:35 – How Astrid approaches large challenges 12:38 – Recapping the two guiding principles Astrid utilizes 13:54 – Additional learnings Astrid has harvested throughout her journey 16:36 – Defining the ambiguous and working cross-functionally 19:45 – Astrid expands on her philosophy on change 22:03 – Refusing to compromise on quality 24:01 – What inspired Astrid growing up 26:15 – Astrid recalls the moment the Berlin Wall came down 29:53 – Travelling outside of East Berlin 31:43 – How the fall of the Berlin Wall represented a formative moment in Astrid’s life and career 35:07 – Astrid describes her journey to discover her business strengths  38:03 – Working at Hewlett-Packard 42:54 – Luck isn’t always what it appears 45:58 – Astrid delineate some formative insights about leadership she is currently developing 48:24 – Astrid shares another leadership lesson she learned from her mother 50:53 – Astrid shares her thoughts on women in leadership 54:56 – How Astrid handled herself as a woman in business 58:39 – Advice Astrid would give to her younger self 59:47 – The importance of the capacity to think for yourself and the capacity to lead others 1:01:10 – Parting words of wisdom from Astrid 1:02:33 – Now it’s your turn, surround yourself with top talent, develop a shared vision for the future, and build momentum

FULL SHOW NOTES: https://www.avivconsulting.com/cnf61

13. 060 - The 72 Hour Rule Revisited and OKRs
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In this episode, Aviv revisits the 72-Hour Rule which suggests that in order to truly learn a new practice, one must go through four stages. These stages include receiving new knowledge, understanding and validating the practice learned, applying the learning and, finally, teaching that new practice to everyone in your environment. Aviv stresses the importance of acting immediately in order to maximize the learning and development cycle. Finally, Aviv discusses the benefits of operating in the aerobic flow zone, the dangers of delay tactics and the value of shrinking the 72-hour rule to 72 minutes.

00:53 – Introducing today’s topic, revisiting the 72 Hour Rule and OKRs 01:04 – Aviv restates the four stages of the 72 Hour Rule 02:10 – The importance of teaching new learnings to others within the 72-hour 03:11 – The Objective and Key Results (OKR) methodology that Aviv utilizes 04:30 – The best time to act 05:00 – The benefit of operating inside the aerobic flow zone 05:50 – The detriment of delaying action 06:25 – The antidote to delay tactics 07:15 – Now it’s your turn, eliminate delay tactics and shrink the 72-Hour cycle

Full show notes: http://www.avivconsulting.com/cnf60

14. 059 - Bill Fox Interviews Aviv
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In this very special episode, Aviv switches roles and becomes the interviewee as Bill Fox asks poignant questions on leadership, vision, and innovation. Aviv lists the seven evolutionary developmental blockages that we as a society have overcome. He talks about the importance of conversation and the impact they can ultimately have on creating new and exciting futures. Finally, Aviv urges the audience to appreciate how precious life is and challenges them to seize every opportunity life has to offer.

00:53 – Introducing today’s guest, Bill Fox 04:09 – How Bill came up with his six core interview questions 07:04 – Aviv answers Bill’s first question: How can we create work places where every voice matters, everyone thrives and finds meaning, and change and innovation happen naturally? 12:21 – The seven evolutionary developmental blockages that society has overcome 18:47 – Aviv answers Bill’s second question: What does it take to get an employee’s full attention and best performance? 20:59 – Aviv answers Bill’s third question: What do people really lack and long for at work? 25:25 – Aviv answers Bill’s fourth question: What do you think is the most important question leadership or management should be asking their employees or followers? 26:20 – Aviv answers Bill’s fifth question: What is the most important question employees should be asking back to leadership and management? 27:03 – Aviv answers Bill’s sixth question: What is the most important question we should be asking ourselves? 28:03 – What prompted Aviv to write the book, Create New Futures 30:39 – The value Aviv places on conversations 37:45 – What makes Aviv’s book different from others based on futures 39:37 – Key takeaways Aviv would like the audience to know 44:53 – Working to spread the idea of the importance of conversation 48:15 – Parting words of wisdom from Aviv

Full show notes: http://www.avivconsulting.com/cnf59

15. 058 - 5 Fuels to Power Your Mastery Journey
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In this episode, Aviv provides his insights on the mastery journey as we close the loop on the two-episode series on mastery. In a recent episode, entitled ‘How to Reach Mastery,’ we looked at what the best CEOs do to lead their teams along the three-legged journey to reach mastery. In this part, we further the reflection on this topic by dissecting the five fuels that power and propel individuals into their mastery journey. We discover that, individually, these fuels aren’t enough. We need to combine a multitude of these drivers in order to achieve mastery. Finally, Aviv asserts that working to build critical readiness for mastery is a fantastically rewarding and meaningful journey.  

00:51 – Introducing today’s topic, Five Fuels to Power Your Mastery Journey 01:58 – Reviewing the three-legged journey to achieving mastery 03:45 – Examples of triggers that can propels us to to achieving mastery 07:02 – The two-fold realization that occurs on the development practice path 09:13 – Aviv uses the Beatles to demonstrate that the vertical ascent to mastery does not happen overnight 10:15 – What propulsions can power the development journey? 12:52 – Aviv poses questions for listeners to ask themselves and reflect on and lists the five propelling fuels to overcome the struggle of resistance in order to achieve mastery 13:24 – Number One: Pain and Fear 14:25 – Number Two: Passion and Reward 15:50 – Number Three: Serving a Cause 16:34 – Number Four: Team Spirit 17:19 – Number Five: Structure of Support 18:53 – Now it’s your turn, discover what mastery you’re building and what drives your success in overcoming resistance

Full show notes: http://www.avivconsulting.com/cnf58

16. 057 Rebecca Kehat - Smile, Dare, Win
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Rebecca Kehat is an entrepreneur, strategic consultant, global marketing expert, public speaker and mentor for startups. She previously held senior management positions at Google, Bank Hapoalim and Procter & Gamble. Today, she is the CEO of Unicorp, a consulting firm specializing in innovation and offering platform monetization and global marketing and advertising strategies and solutions. In 2012, she was chosen by the prestigious Israeli business magazine, The Marker, as one of forty top Israeli talents under forty.

In this episode, Aviv and Rebecca discuss her career trajectory, from serving in the Israeli Army and working at Google, to the mentorship program she participates in today. Rebecca shares how she discovered her strengths and core competencies and how the term ‘Rebecca Power’ originated. She talks about the importance of balance in life and reveals her triangle theory of balance. Rebecca leaves the audience with two key pieces of advice that have helped her tremendously throughout her career. She urges them to be aware and intentional. Finally, Aviv stresses the importance of building transferable skills, being intentional about your career, and growing and expanding a network of trustworthy people.

FULL SHOW NOTES: https://www.avivconsulting.com/cnf57

17. 056 - The Anatomy of Flow
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In this episode, Aviv discusses the anatomy of flow and bringing focus to the aerobic zone of productivity. Aviv views himself as a conduit of service. He recalls a recent conversation he had about his secret to productivity. The realization was that there is no secret. Productivity is a product of developing readiness and building a capacity to act. This occurs best in a state of creative flow.

Aviv breaks down three broad opportunity fields. Field A involves serving creative opportunities. Field B is centered on serving close family, friends, and others that Aviv cares about. Lastly, Field C focuses on serving others who do not fall under the category of Field B. These include clients and organizations that Aviv serves.

Aviv talks about the importance of seizing opportunity, finding new capabilities and creating innovative solutions. Finally, Aviv challenges listeners to identify their opportunity fields, discover their creative aerobic zone, and remove obstacles and resistance in order to enter the flow.

00:53 – Introducing today’s topic: The Anatomy of Flow 02:13 – Why Aviv views himself as a creative unit and a conduit of service 03:37 – The journey to building greater capacity 06:18 – Aviv’s belief that living is an opportunity portal 07:35 – Aerobic productivity 08:08 – The critical role of anaerobic work 09:29 – Being in the state of flow 10:21 – Aviv’s three broad opportunity fields 11:24 – The differences between Field B and Field C 12:45 – Behavioral modalities Aviv utilizes when he is called to serve 14:43 – Seizing the opportunity in the moment 16:38 – Now it’s your turn, identify your opportunity fields, discover your aerobic zone, and enter the flow

Full show notes: http://www.avivconsulting.com/cnf56

18. 055 Suzanne Bates - Gratitude and Learning
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Suzanne Bates is the CEO of Bates, a firm founded with a mission to help leaders influence the world. Suzanne and her team assist global companies by bringing differentiated experience to leadership development and providing groundbreaking strategies to help leaders make an impact. She is a five-time best-selling author with works that include Speak Like a CEO, Motivate Like a CEO, Discover Your CEO Brand, and All the Leader You Can Be. Prior to launching her consulting firm, Suzanne led a successful career as a television journalist. Her years as an on-air personality with major market television stations put her at the center of major news stories and afforded her the opportunity to interview thousands of political leaders, CEOs, businesspeople, authors and celebrities. As an expert in business and leadership, Suzanne has grown her entrepreneurial portfolio to include consulting, writing, coaching and public speaking. She is insightful, witty, and possesses a practical approach in all of her business ventures.

In this episode, Suzanne and Aviv talk about Suzanne’s background in journalism, business, and leadership. As a journalist for twenty years prior to branching out as an entrepreneur, Suzanne identifies the key transferable skills that aided in her business success. As a leadership consultant, Suzanne shares how she works with clients to help them develop executive presence. She defines executive presence as the behaviors and qualities of leaders that engage, align, inspire and move people to act. When you engage others and provide them the opportunity and the reason to give more of themselves, you fortify them with meaning and purpose. Suzanne and Aviv also talk about the importance of maintaining focus in order to be a truly impactful leader. It is vital for leaders to know when to effectively delegate, when to delete, and when to delay. Finally, Suzanne discusses the value she places on cultivating and practicing gratitude. By celebrating and appreciating the small victories, Suzanne is better able to accomplish the bigger moments of success. These include overcoming challenge and exploring for new learnings beyond what you already know.

00:54 – Introducing today’s guest, Suzanne Bates 03:37 – Reflecting on this past year, Suzanne talks about what she is most grateful for 05:37 – How innovation stimulates learning for Suzanne and her team 08:03 – Suzanne discusses the challenges and excitement of her work 11:00 – How Suzanne’s entrepreneurial spirit has aided in her creative problem solving 13:49 – What inspired Suzanne to focus on executive presence 16:41 – The importance of engagement in leadership 18:40 – Why mobilized action is key to implementing leadership skills 20:12 – How character, substance and style impact presence 24:02 – Embracing resonance in executive presence 25:24 – Suzanne’s journalism background 28:58 – Suzanne recalls a formative moment from her journalism career 30:59 – The key transferable skills that led to Suzanne’s success in business 35:16 – The decision process that led Suzanne to leave the journalism field 36:48 – Suzanne shares the self-discovery she experienced when she decided to change careers 39:29 – Suzanne discusses writing her first book, Speak Like a CEO 44:48 – Suzanne shares tips to discover your brand as a CEO 47:57 – The power of self-awareness 50:54 – Suzanne identifies the most common challenges and issues facing her clients 54:16 – Why it is vital to embrace teamwork 55:50 – Other lessons and realizations Suzanne has learned through fostering a team 59:12 – Why Suzanne would not change a thing about her journey 1:00:40 – Two practices that Suzanne values above all others 1:01:24 – Parting words of advice from Suzanne 1:03:29 – Aviv provides steps to create your new future

FULL SHOW NOTES: https://www.avivconsulting.com/cnf55

19. 054 - Stop Eroding Your Potential for Greatness
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In this episode, Aviv discusses the concept of greatness and, more specifically, how to avoid eroding the potential for greatness. In order to accomplish this, Aviv poses three questions to define what greatness is, how it can be eroded and what actions can prevent that outcome. Aviv identifies the three behaviors that erode the potential for greatness and provides practical antidotes to help avoid these. Aviv also shares the three octaves that converge in order to manifest greatness: the person, the platform and the purpose. When these three factors resonate with one another and produce a steady flow, the conditions for greatness are in place. Greatness requires focus, consistency, devotion to purpose, care and forbearance. Greatness can be found in sports teams, Broadway casts, organizational and professional teams, and a myriad of other areas. In these examples, a cohesive effort brings everyone together in a sense of unity and a shared purpose that allows individuals to transcend their egos and galvanizes them towards achieving that goal. Finally, Aviv challenges leaders to unlock the potential for greatness by celebrating the diversity of talent and by facilitating organizational alignment.

00:42 – Introducing today’s topic: Stop Eroding Your Potential for Greatness 01:25 – Aviv recalls a spontaneous conversation he recently had with a client 03:57 – The three questions Aviv utilizes to approach this conundrum 04:16 – What is greatness? 05:09 – The three converging octaves: the person, the platform and the purpose 08:24 – The components that are required for greatness 09:34 – How you may erode your potential for greatness 10:17 – Lowering expectations and standards 12:04 – Enabling cross-purpose work 13:52 – Allowing ego above value 15:14 – Now it’s your turn, unlock your potential for greatness by celebrating the diversity of talent working toward a unity of purpose  

Full show notes: http://www.avivconsulting.com/cnf54

20. 053 - The Spirit of Defiance with Aviv Shahar
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In this episode, Aviv talks with Harry Duran, founder and CEO at Fullcast, a podcasting production company that helps prospective podcasters develop and cultivate their shows. Aviv starts off the episode by discussing the three value propositions that he provides in both his book Create New Futures as well as his podcast of the same name. Aviv delves deep into the metaphysical theory of the Three Big Bangs and provides insight as to how the Internet is serving and enabling the third Big Bang. Aviv explains the four levels of conversation and the inherent differences between them. Low-level conversations lead to more conflict, strife and misunderstanding, whereas other conversations provide the appropriate framework necessary to enable broader and more enlightened consciousness. Aviv provides insights into his personal background, including two formative influences that changed the way Aviv lived life. Aviv shares the profound lesson he learned while working in leadership development. Finally, Aviv discusses the enjoyment he gets from the discovery journey that has enabled him to meet and learn from fascinating people.  

03:44 – Introducing today’s episode 04:20 – The format Aviv follows for Create New Futures 06:31 – The three value propositions Aviv provides 07:38 – The personal and metaphysical reason Aviv kept the same themes within his podcast as he did in his book CNF 09:42 – Aviv discusses the metaphysical theory of the Three Big Bangs 12:53 – Answering the question, ‘What is your highest point of leverage?’ 13:22 – How the Internet is serving and enabling the explosion of consciousness 15:46 – Aviv explains what the Four Levels of Conversations 16:44 – Conversation Level One 17:14 – Conversation Level Two 17:39 – Conversation Level Three 18:19 – Conversation Level Four 19:41 – The Fifth Dimension: How we define intelligence 21:18 – Aviv discusses the importance of creating frameworks 22:35 – Aviv dissects a typical consulting conversation 24:42 – Insights into Aviv’s background and roots 28:03 – How a childhood heart condition influenced Aviv in his life’s pursuits 30:10 – The spirit of defiance 32:19 – Aviv defines the karmic pattern 34:35 – The importance of the developmental journey 35:36 – A lesson Aviv learned while working in leadership development 37:10 – Aviv discusses the three-legged journey into mastery 41:20 – The many mentors who helped Aviv along his journey 43:23 – The oath that Aviv made to himself 45:12 – Aviv’s time in the Israeli Air Force 48:03 – Aviv discusses the enjoyment he gets from the discovery journey while engaging with guests on his show 49:58 – Aviv defines codifying language to achieve actionable insights 52:17 – How Aviv has evolved as a podcast host 54:35 – Aviv compares podcasting and storytelling to the evolution of movies 57:20 – What is something Aviv has changed his mind about recently 59:06 – Aviv discusses the Five Levels of Integrity 1:04:13 – The importance Aviv places on contributing your all 1:05:01 – What is the most misunderstood thing about Aviv 1:08:22 – Aviv and Harry discuss their mutual admiration for each other’s partnership 1:08:55 – Where listeners can follow Aviv 1:10:23 – Harry encourages listeners to subscribe to the Podcast Junkies newsletter 1:10:40 – Harry challenges the audience to tell one new person about this show 1:10:59 – This week’s retention hashtag

Full show notes: http://www.avivconsulting.com/cnf53

21. 052 - Leadership & Quantum Entanglement
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In this episode, Aviv discusses the topics of Leadership and Quantum Entanglement. At its core, quantum entanglement states that our world and universe are interconnected and there is an immediate and undeniable connectedness between all things. Aviv provides a thought experiment to help internalize this phenomenon and visualize how it can be linked to leadership. He then describes the threefold quantum entanglement imperative for leaders. Finally, Aviv urges listeners to embrace the co-creative learning loop of a connected world and feel empowered to take action.

00:48 – Introducing today’s topic, Leadership & Quantum Entanglement 01:00 – Quantum Entanglement explained 01:27 – Aviv provides a thought experiment 03:17 – The universal truth that the world and universe are interconnected 03:44 – Expanding on this concept with galactic examples 05:30 – The connection between quantum entanglement to leadership 06:50 – Aviv suggests three observable connections about different leaders 07:26 – Aviv shares the threefold quantum entanglement imperative for leaders 08:17 – The leadership quantum entanglement insight 08:52 – How you can step up and take immediate action 09:33 – Now it’s your turn, become conscious of the entangled world around you

Full show notes: http://www.avivconsulting.com/cnf52

22. 051 Mark Levy - Discover Your Big Sexy Idea
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Mark Levy is the founder of Levy Innovation, a position and strategy firm that helps organizations and thought leaders differentiate by using a “big sexy idea.” Mark’s field of expertise is in that of positioning, meaning he works to position individuals, brands and organizations in places where they can make their greatest impact. Mark also has extensive consulting experience, having consulted with CEOs of major brands, The History Channel, and Netflix. Beside his positioning work, Mark is a co-creator of the hit New York City show Chamber Magic, which has run for eighteen years with over 5,000 performances to half a million people.

In this episode, Aviv and Mark discuss the process of differentiation, from understanding conventional ideas to discovering the big idea that leads your work. Mark gives his definition of what constitutes a “big, sexy idea,” and describes his “27th Idea” strategy, which challenges organizations to cycle through a multitude of ideas before arriving at a solution. Aviv and Mark also highlight the importance of authenticity and congruency as it relates to shaping success. Finally, Mark discusses the importance of divergent thinking and breaking away from societal norms and standard routines in order to reach business epiphanies. 

01:12 – Introducing today’s guest, Mark Levy 04:13 – Mark shares one thing he is thankful for this year 05:38 – Aviv defines what it means to find your 4.0 self 08:20 – Mark discusses his concept of “The 27th Idea” 09:45 – Mark explains what he means when he references a big sexy idea 11:26 – What is the big sexy idea of Mark’s book, Accidental Genius 13:27 – Mark provides an example of a big sexy idea that differentiates against conventional norms 16:54 – Mark talks about the concept of “internal editors” 20:30 – Mark’s strategy for getting past the obvious 22:25 – The significance of a company’s backstory 24:36 – Mark discusses the “open kitchen concept” of business 26:20 – What Mark enjoys most about his work 28:29 – Mark’s core beliefs that guide and inspire him 31:23 – Mark describes his earliest formative memory 36:02 – The concept of “all-positioning” 37:25 – How Mark’s experience selling books helped shape his success 41:23 – Mark’s consulting role on “Netflix’s Mystery Science Theater 3000” 42:03 – Mark discusses collaborating on the hit New York City show “Chamber Magic” 45:48 – The importance of divergent thinking 49:35 – Parting words of wisdom from Mark 52:14 – Aviv provides steps to create your new future

FULL SHOW NOTES: https://www.avivconsulting.com/cnf51

23. 050 - How to Reach Mastery
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In this episode, Aviv discusses the means by which mastery can be achieved.The journey into mastery consists of three legs: awareness of a need, development practice and elevation mastery. In order to break down this journey, Aviv encourages the you to follow along as he draws a diagram image to serve as a journey visual. Aviv shows how each leg of the journey is meticulously interconnected and can have a great impact on your critical readiness. That critical readiness is the point where elevation to mastery occurs. Aviv demonstrates that mastery is not limited to business, entertainment or sport. Mastery can encompass the full range of endeavors, including teaching, coaching, leading, gardening, cooking, listening, caring and loving. Finally, Aviv urges listeners to focus on the need that drives you to embark on the development practice and patiently work toward readiness.

01:02 – Introducing today’s topic, ‘How to Reach Mastery’ 01:27 – Aviv gives an example of a senior executive charged with establishing a completely new organization 02:19 – The importance of resourceful and rapid application when creating a sustained impact 03:53 – What’s holding us back from reaching our fullest potential? 04:48 – Defining sapient sapience 05:53 – Facing the Einstein puzzle 07:21 – The three-legged journey into mastery 08:04 – Aviv details a diagram of what this journey into mastery looks like 10:17 – The first leg of the journey: Awareness of a Need 12:32 – The second leg of the journey: Development Practice 14:13 – Aviv uses the example of the Israelites wandering in the desert to show the purpose of resistance in catalyzing necessary change 16:33 – The third leg of the journey: Elevation Mastery 17:37 – Aviv recalls a story about Al Pacino to convey that elevation to mastery occurs only when one is ready 20:50 – Mastery can be achieved in many different ways 22:31 – Now it’s your turn, focus on the need that drives you

Full show notes: http://www.avivconsulting.com/cnf50


24. 049 Monique Nolk - Lead by Example
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Monique Nolk is the Vice President and Worldwide Head of Alliances at Hewlett Packard. She has extensive experience in shaping and negotiating complex deals, leading change and transformation initiatives, and connecting and influencing multiple functions and levels of an organization. In her previous role, she was the Vice President of Operations and merger and acquisition integrations at HP, where she led the integration of the $3B Aruba network acquisition.

In this episode, Monique reflects on her current role and breaks down the components of successful alliance and negotiation tactics, where working towards building mutually beneficial outcomes is of the utmost importance. Aviv and Monique discuss the nuances that must be balanced in order to achieve win-win scenarios for both parties involved. Monique shares the insights she has gained over the course of her career to a provide a detailed roadmap on how to arrive at these win-win scenarios. Her strategies include understanding the needs and objectives of those involved in the scenario, simplifying the complex, making the process personable and helping others to navigate through the scenario. Monique is a proponent of fact-based management, as it eliminates emotions that may potentially cloud judgement. Aviv and Monique also define leadership styles and philosophies that they believe are key to success. Finally, Monique offers the importance of treating people with compassion, regardless of culture, age or background.

01:04 – Introducing today’s guest, Monique Nolk 02:48 – Monique discusses what she enjoys most about her work 04:12 – Defining successful relationships 05:31 – How Monique creates win-win scenarios 08:02 – Monique describes working in a male-dominated field 10:58 – How Monique cultivated her keen observation and assessment skills 13:03 – The importance of facilitating others to articulate solutions rather than dictating solutions to them 14:31 – Monique’s early career aspirations 15:37 – Monique’s educational background 16:47 – Spending time abroad in China 18:08 – How Monique’s time in China shaped her world view and perspective 20:17 – Monique recalls how she found her sweet spot 21:54 – Cultivating a sense of humor, wit and a touch of sarcasm 23:15 – How Monique’s career evolved after relocating to Houston 25:30 – Monique shares how she embraces challenges and adversity and turns them into growth experiences 28:56 – Monique’s leadership style and philosophy 31:50 – Aviv and Monique discuss the polarizing impact of social media on society 35:54 – Monique speaks on her passion for travel 39:00 – The importance of compassion and humor 39:46 – Parting words of wisdom from Monique 40:59 – Aviv provides steps to create your new future

FULL SHOW NOTES: https://www.avivconsulting.com/cnf49

25. 048 - How the Economic Cycle Defines the Leadership Imperative
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In this episode, Aviv identifies three leadership imperatives and explains them in the context of an economic cycle. These leadership imperatives include strategic innovation, operational excellence, and people development. Aviv shares his observation that strategic innovation is the natural focus when big opportunities and new technologies are introduced at the beginning of an economic cycle. Conversely, in the late phases of the cycle, the focus shifts to efficient execution and operational excellence. Finally, developing people and empowering them to take great ideas and execute them is also a vital throughout the economic cycle. In summary, Aviv provides listeners with a few competencies within each of the three leadership imperatives with the hopes that evaluating proficiency in each one will lead to personal and professional development and catalyzed growth.

Full show notes: http://www.avivconsulting.com/cnf48

26. 047 Glenn Mattson - Changing the Mindset
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Glenn Mattson is the CEO of Mattson Enterprise Inc., a consulting firm specializing in sales and management productivity and effectiveness. He leads a team of consultants who provide solutions to agency leaders and sales people facing the challenges of achieving extraordinary success in highly competitive and overcrowded markets. He is also a successful keynote speaker, a gifted and respected platform trainer and author. His true passion, however, is coaching which allows him to help his clients understand where they are going and how best to get there.

In this episode, Aviv and Glenn discuss the myriad of ways to achieve, measure and sustain success. They talk about the importance of embracing challenges, setbacks and failures, as they are part of life and contain tremendous lessons for personal growth. Glenn identifies three interconnected factors that influence success: attitude, behavior, and technique. Attitude drives behavior and allows techniques to be utilized. Glenn details the processes he uses to help clients absolve and rescript their negative beliefs to catalyze meaningful change. Aviv and Glenn also broach the affinity addiction and workplace issues that can arise from the need and desire to be liked. They urge listeners to combat this by building self-esteem and working hard to gain respect through leadership, contributions, and values. Finally, Glenn shares his philosophies on growth motivation and the tactics that can lead to positive change in organizations.

01:13 – Introducing Glenn Mattson 02:01 – Services that Mattson Enterprise provides 02:42 – Glenn discusses his passion for coaching 03:49 – Three pillars of success: attitude, behavior, and technique 06:12 – The affinity addiction 11:01 – The distinction between a plan and an execution 11:49 – Glenn’s ‘No Guts, No Gain’ program for success 14:34 – Growth motivation 16:08 – A setback that Glenn successfully turned into a learning experience 18:04 – How Glenn motivates his clients to break out of their unsuccessful behaviors 20:33 – Why Glenn looks at a company’s objectives, strategy, structure, staff, and skills 22:38 – What Glenn means by ‘fixing the pain’ 24:22 – The advice Glenn gives to those who have their backs against the wall 26:17 – The importance of failure 26:50 – Glenn’s philosophy of ‘Pay Time’ versus ‘No Pay Time’ 27:25 – Preserving high self-esteem 28:28 – Parting words of wisdom from Glenn 30:55 – Aviv provides steps to create your new future

FULL SHOW NOTES: https://www.avivconsulting.com/cnf47

27. 046 - What Problem Are You Trying to Solve
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What problem are you trying to solve? In this episode, we hear a segment harvested from the audible of Aviv’s book, Create New Futures. Aviv uses an anecdotal example of a project manager, Tim, who is worried that his team is not motivated to embrace the company’s expanded mission. Aviv explores with Tim the possibility that he is misdiagnosing his team’s response and, if that is the case, he will have a difficult time implementing an effective intervention. Aviv frames the risks of developing a displaced analysis and the dangers that lie within this conundrum. He observes that intellectual laziness and lack of curiosity are more often the root causes of displaced analysis. Finally, Aviv discusses diagnostic thinking and poses four questions to Tim in order to help him define and implement a solution to his problem.

Full show notes: http://www.avivconsulting.com/cnf46

28. 045 David Harding - Passion Drives Innovation
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David Harding is an executive with over 25 years of technology leadership experience. David is the Senior Vice President and CTO of ImageWare Systems, Inc. Of his many accolades, David is credited with transforming this traditional software company into a leading cloud and software as a service provider, with services and products that are licensed and resold by some of the world’s largest corporations. He is an expert in the field of biometrics, identity management and enterprise security. In addition to his business acumen, David is also a prolific inventor, holding multiple patents with even more pending, and an avid musician.

In this episode, Aviv and David cover a variety of technology and business topics, ranging from blockchain to data breaches. David discusses his current role and breaks down the distinction between biometrics and identity management. He cautions about the ever-growing need for cyber security in our society and discusses the outdated nature of passwords. David also touches on government and private sector misuse of cyber security, even going so far as to describe the Equifax data breach as one of the most catastrophic in history. Aviv asks David about how he got his start in the software industry and what advice he would give his younger self. Finally, Aviv and David discuss the importance of passion, empathy, and learning to adapt in the workplace.

01:07 – Introducing David Harding 02:24 – David’s latest projects 03:31 – What excites David about working in cyber security 05:33 – Understanding the distinction between biometrics and identity management 07:35 – Cyber security and the ever-evolving need to adapt to cyber threats 09:28 – David discusses public and private sectors that use identity management 13:30 – David explains blockchain technology 16:42 – Why it is difficult for companies to transition into “software as a service” model 19:05 – The practical application of transactional scalability 20:26 – How music provided a source of inspiration for David 22:17 – How the skills David learned while playing in a band transferred to business success 25:48 – The importance of mutual trust and respect to business team success 26:34 – When did David know that he wanted to work in software? 29:28 – Why artificial intelligence (AI) overpromised and under delivered 32:54 – Are we on the precipice of delivering on technologies such as artificial intelligence? 34:53 – David’s innovation process looks to identify pain points to reach solutions 37:22 – David describes a seminal experience that shaped his career 42:35 – What the future holds for biometric technology 46:07 – The rapidly growing fields of behavioral analytics and machine learning 46:48 – David’s advice to his younger self 49:15 – Parting words of wisdom from David 51:00 – Aviv provides steps to create your new future

FULL SHOW NOTES: https://www.avivconsulting.com/cnf45

29. 044 - Leadership & the Law of Becoming
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The Law of Becoming states that you become the object of your focus. In this episode, Aviv focuses on the importance of Law of Becoming and its impact on leadership. He uses historical examples and anecdotes to stress the benefits of standing for an ideal rather than against one. Aviv also reflects on defining the focus of one’s development and the four laws that govern and impact the results. He warns against the risks of displaced self-definitions, hollow victories and repeated behavioral patterns. By choosing to invest energy towards positive ideals, causes and goals, you can continue to evolve, creating new possibilities and enabling innovative opportunities. 

Full show notes: http://www.avivconsulting.com/cnf44

30. 043 Colin Morgan - Finding a Sense of Purpose
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Colin Morgan is the founder and host of The Daily Grind Podcast. On his show, Colin interviews some of the world’s most successful business owners and entrepreneurs in order to inspire listeners to be the next great entrepreneurs. He explores with entrepreneurs their background, how they began their business, what obstacles and hardships they had to face, and what inspired them to do so.  

In this episode, Aviv’s interview with Colin Morgan is featured. Colin asks Aviv about what brought and inspired him to do the work that he does. Aviv reflects on the important decisions he made earlier in his life that have brought him to where he is today. He also speaks of his experience in the Israeli Air Force and its impact on his journey, what differentiates great leaders and the importance of personal growth and self-discovery. Colin and Aviv also discuss the topics featured in Aviv’s new book, Create New Futures: How Leaders Produce Breakthroughs and Transform the World Through Conversation.

01:47 - Aviv gives a brief introduction of himself 03:13 - What was the drive that led Aviv to start Aviv Consulting 05:28 - Why learning quickly became first nature for Aviv 07:36 - What was the core driver for Create New Futures, Aviv’s new book 09:35 - What is your highest leverage as a leader 11:22 - Aviv offers some tips and techniques to help you find and create your future 17:33 - What would Aviv tell his younger self if given the chance to go back in time 18:38 - What motivates Aviv to get out of bed everyday 20:30 - Something Aviv does every day that contributes to his success 22:28 - The difference between a high performing individual and an average performing individual   23:57 - Thought of the day

FULL SHOW NOTES: https://www.avivconsulting.com/cnf43

31. 042 - Orchestrating Serendipity: 7 Principles for Creating Breakthroughs in Business and in Life
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In this episode, Aviv discusses the seven principles for creating breakthrough in business and in life. He explains how leaders can experience meaningful transformations through the process of orchestrated serendipity and why it’s important to understand the motivation that propels us to do certain things. Aviv also describes what he does in his workshops to help leadership teams generate new ideas and create breakthroughs by stimulating fresh perspectives. By disrupting habitual patterns, carving a new conversation space, activating curiosity and new synaptic connections, alternating the foreground and the background, initiating zero-gravity explorations, and elevating the energy field and presence of the group, you can unleash profound breakthroughs, and discover a sense of shared purpose and inspired commitment.

Full show notes: http://www.avivconsulting.com/cnf42

32. 041 Shelley Stewart - Leadership Is To Be In The Game
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Shelley Stewart is the Vice President of Sourcing and Logistics and the Chief Procurement Officer at the DuPont Company, delivering a portfolio of products and solutions in more than 90 countries. Before joining DuPont, Shelley was Senior Vice President of Operational Excellence and Chief Procurement Officer at Tyco International.

In this episode, Shelley speaks about the inspirations and role models that shaped his journey and his leadership insights. He frames the importance of learning outside of his comfort zone and how his network of peers, colleagues, and friends opened critical opportunities for him. Shelley offers that you should never let your aspirations control you. Instead, it is for you to manage your aspirations, while focusing on servant leadership, and on becoming the best you can be in whatever you do.

02:23 - Aviv’s first meeting with Shelley 03:32 - What is Shelley working on now 05:12 - How did Shelley approach the challenge of the Dow-DuPont merger 07:04 - Some of the big lessons Shelley has implemented to work effectively through conflict 10:00 – Why reframing the conversation is so important 13:35 - What inspired Shelley when he was growing up and his childhood neighborhood as a village 16:01 - Shelley’s journey to getting his first job 19:48 - Biggest lessons Shelley learned through his 19-year career working for United Technologies 21:13 - Working with the Israeli air force 22:43 - Learning outside of his comfort zone 23:53 - Transitioning from United Technologies to Tyco 26:41 - Working with a vast network of people leads to opportunities 28:29 - Giving back to the community 29:23 - What shaped Shelley’s leadership philosophy and the shift from doing to leading 35:15 - Looking for intellectual curiosity in others 37:58 - Shelley’s father mentored people and how that influence Shelley 39:41 - Coaching advice Shelley gives to people early in their career 41:58 - What provides Shelley with the greatest sense of pride 43:08 - Parting wisdom Shelley would like to share

FULL SHOW NOTES: https://www.avivconsulting.com/cnf41

33. 040 - How to Stop Losing Billions of Dollars to Collective Stupidity
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In this episode, Aviv Shahar discusses the distinction between the toddler learning experience and the anatomy of adult learning as well as explains the cause of breakdowns in the adult learning cycle that produce devastating loss of ROI. He also explains how you and your team can prevent the failures of collective stupidity and how collective stupidity can be detrimental to opportunities and the growth of individuals and teams. Aviv advises you to teach and coach your teams how to recognize the three points of learning failure, in order to maximize and realize their transformative potential.

Full show notes: http://www.avivconsulting.com/cnf40

34. 039 David Gommé - How to Set Yourself Free
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David Gommé is the founder of Future Dynamics. For more than three decades David has been helping CEOs and executives get centered, develop clarity of progress, and operate at significantly higher levels and in better and more enlightened ways. David is a big picture thinker, an intuitive coach who brings game-changing insights to the human condition and to how leaders can unleash latent capabilities and translate ideas to produce sustained results.

He also produces a free insight periodical, The Fulcrum, to help emerging leaders focus on important objectives in understanding self-awareness, change, and leadership.  

David has helped coach and consult senior executives, leadership teams, and entrepreneurs understand the dynamics of change as well as their own potential in order to create new futures for their business.

03:23 - The evolution of David’s work from Capable Dynamics to Future Dynamics 09:24 - David wanted to utilize his skills in a new way to help leaders understand the essence of change and its impact on organizational systems 11:44 - A reflection of a recent experience on the cycle of change 12:49 - Stress produces adverse effects on the human body which prevent productivity 15:44 - The Ten Actors Methodology and the fundamentals that shaped this approach 18:33 - The hammer and the nail analogy for habitual responses 22:08 - In each person, there is the lesser person and the greater person when reacting to stress 26:42 - The developmental potential for human beings to unleash a wider range of skills 28:17 - How David frames and shapes the journey of personal development for executives 32:15 - White noise and distraction in the 21st century 34:35 - CEOs reach out to David for help due to personal needs or help going through the journey 36:15 - The level of intimacy in coaching CEOs initially shocked David 39:50 - David’s explanation of his terminology: “developmental divergence”   46:31 - Having a different conversation can lead to a very different outcome 47:18 - Feedback as one of the triads of organizational issues 49:49 - David explains “The Missing Blue,” as mentioned in his newsletter, The Fulcrum 58:44 - How humans were meant to think—to think with feeling 1:00:49 - The Taj Mahal principle and the Law of Three Octaves 1:08:21 - David’s advice for listeners to set themselves free and become creative in new ways

FULL SHOW NOTES: http://www.avivconsulting.com/cnf39

35. 038 The Measures of a Life Well Lived
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In this episode, I identify six attributes which make up the framework I use to best answer the question, “What are the measures of a life well-lived”.

Full show notes: http://www.avivconsulting.com/cnf38

36. 037 Carl Gould - The 7 Stages of Small-Business Success
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Carl Gould is a business growth expert who advises organizations on how they can unleash their growth. By the time he was 40, he had already built three multi-million-dollar businesses and after attending a personal development seminar in 1990, he fell in love with the idea of helping others set and achieve goals and work/life balance. He knew right then and there that coaching and mentoring others was going to be part of his life going forward.

Carl has written seven books on business, strategy, leadership, and growth, including, The Seven Stages of Small-Business Success, which I discuss with him in detail in our conversation.

Together with a team of mentors and coaches, Carl has helped many entrepreneurs dramatically grow their businesses. 

01:58 - What he’s working on that energizes and excites him 02:58 - The biggest challenges he sees for business leaders today 05:54 - When he knew that helping and coaching entrepreneurs grow their business would be the focus of his work 06:42 - Why the experience of self-development captivated him so much 08:30 - How he turned his excitement for coaching into his work of helping businesses grow 11:03 - Carl explains why a business never gets off the ground and stays arrested in the Strategic Planning stage (stage 1 of his book) 13:09 - Carl explains stage 2 of his book, the Specialty stage (when a job is born) 15:46 - Carl explains why he calls stage 3 the Synergy stage, and what the leadership requirements are as businesses evolve to this stage 19:03 - Why so many businesses fail to transition to stage 4, the Systems stage, and what must occur from stage 3 to stage 4 to build systems that enable the business 21:32 - The distinctions between stage 5 and 6, the Sustainability and Sellability stage and the transitions and significance of evolving to these stages 25:09 - What entrepreneurs must learn to be prepared for Stage 7, the Succession stage 29:07 - How he helps leaders facilitate the alchemy that helps them realize their full potential 32:30 – How did Tony Robbins and Ichak Adizes influenced Carl 34:00 - Where he thinks he’ll be in 10 years 35:01 - Carl shares his parting wisdom 

FULL SHOW NOTES: http://www.avivconsulting.com/cnf37

37. 036 Five Ideas for Your Reboot
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In this episode, I provide five ideas to help you reboot, energize and propel yourself to new growth.

Full show notes: http://www.avivconsulting.com/cnf36

38. 035 Damion Lupo - Finding Personal Freedom and Confidence with Damion Lupo
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Damion Lupo is an American Sensei and the founder of Yokido Martial Arts, a fusion of the practices of Yoga and Aikido.  He is also the author of Reinvented Life and leads three global companies with one unified mission: to free a million people from financial bondage.

By bringing the principles of Yokido, which means Lethal Kindness, and the presence and generosity of the martial arts to entrepreneurship, finance and business, Damion is helping countless people find their personal freedom and confidence so money doesn’t continue to control their lives. 

In this episode, you will learn how Damion got involved in the martial arts, how he teaches people to be present and grounded, how financial freedom is different from financial security as well as so much more. 

01:37 - What Damion is currently working on 01:57 - Why his mission of freeing a million people from financial bondage is so important to him 02:43 - The most energizing part of his mission and work 04:10 - What the quote he has on his email signature line means to him 05:21 - His journey into his epiphany about self-responsibility 08:47 - How he got involved in the martial arts 10:11 - Damion explains becoming the martial arts 11:01 - Yokido and the process that gave birth to it 12:58 - The three guiding principles of martial arts 15:33 - Power vs Force inside and outside the arena of the martial arts 19:20 - The importance of developing somatic awareness and its role in the journey to personal mastery 20:27 - How he teaches people to be present and grounded 22:09 - How he went from a Yokido martial artist to coaching clients about personal and financial freedom 26:15 - What he’s learned about fear, overcoming fear, and finding confidence 28:42 - How he teaches and helps people face fear and find confidence 33:14 - Damion gives an example of his process of releasing someone from their fear to finding their inner confidence 35:45 - How he defines financial freedom and how’s it’s different from financial security 40:38 - The golden rule and the silver rule 42:52 - Saying “no” more than saying “yes” 44:13 - What a sense of purpose means to him and how it guides him in his work and the way he designs his life 46:43 - How asking yourself how you can be of service to more people can force you to disrupt yourself and your business 48:50 - What he’s currently working on to better himself 50:16 - Where he thinks he’ll be 10 years from now 51:01 - The advice he would give himself if he was 25 again searching to find his professional path 52:06 - Final thoughts from Damion

FULL SHOW NOTES: http://www.avivconsulting.com/cnf35

39. 034 Your Three Jobs
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In this episode, I focus on the three jobs that leaders and their team members must take up in order for a business to realize their opportunities, create a transformative future, and achieve an ambitious business strategy.

Full show notes: http://www.avivconsulting.com/cnf34

40. 033 Travis Chappell - Interview with Travis Chappell from Build Your Network
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This is a replay from the Build Your Network podcast where I was interviewed by Travis Chappell.  In our conversation, I discuss the two core premises of my book, Create New Futures, the keys to building my network, what high achieving executives struggle with the most, and Travis asks me a series of rapid, random questions I had fun answering.

01:40 - What I’m most excited about 03:32 - My book, Create New Futures and its two core premises 05:54 - How I find my clients 06:37 - The key to building my network 09:07 - What high achieving executives in top, large companies struggle with the most 12:14 - Whether I believe if who you know or what you know is more important and why 16:16 - I share two examples where I made connections with people and they became champions for me in my life and helped me to succeed 21:52 - How mentorships and mastermind settings have been important to me 23:18 - What I would tell someone who has never had a mentor or been involved in a mastermind 26:27 - Using one of your best assets: attention and focus 29:52 - The three professions I think would be fun to attempt 30:19 - Who I would sit with on a park bench (past or present) and speak with for an hour 31:12 - My favorite medium for consuming content 31:42 - What my typical morning routine looks like 32:19 - My go-to pump-up song 32:33 - What I’m not very good at

FULL SHOW NOTES: http://www.avivconsulting.com/cnf33

41. 032 The Integrity Challenge of Women Who Lead
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In this episode, I talk about and explain the five dimensions of integrity in response to a question put forward by a female manager concerned about maintaining her integrity in the face of others perceptions of her leadership style. 

As you will learn, there are five dimensions of integrity from which you can choose to respond in any given situation.  These five dimensions represent increasingly higher levels of integrity and versatility.  Understanding these five dimensions will allow you to personalize your communication and responses situationally. 

Full show notes: http://www.avivconsulting.com/cnf32

42. 031 Jon Nastor - Interview with Jon Nastor from Hack the Entrepreneur
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This is a replay from Hack the Entrepreneur podcast where I was interviewed by Jon Nastor.  In this conversation, Jon asks me about my clients and how I am able to attain 99% of them through referrals. I explain the three important decisions I made early on in life that led me to work and help the people I do today, saying “yes” to opportunities before having it all figured out, and I touch upon the process I went through to write my book, Create New Futures.

02:21 - The one thing I do with my clients and the practice I engage in that has  been the biggest contributor to both their success and mine 07:21 - What I do to stay in touch with my previous clients 08:54 - How I am able to attain 99% of my clients from referrals 11:27 - The three important decisions I made early on in my life that led me to work with the clients and businesses I do today 17:55 - Saying “yes” to a job even without having all the answers and the “mental-bungee jump” 19:46 - The process I went through in writing my book, Create New Futures 22:25 - The three different audiences I wrote my book for 25:48 - A toddler’s way of learning compared to adult learning 27:13 - My 90/10 rule for adult learning 28:20 - The four stages of adult learning 32:45 - How I measure a life well lived

FULL SHOW NOTES: http://www.avivconsulting.com/cnf31

43. 030 The Future of Leadership
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What is the future of leadership? How must leaders embrace change? How will our leadership role models evolve or remain the same in coming decades?

As the global landscape shapeshifts, society experiences rapid changes with the confluence of technological breakthroughs, economic and cultural tremors, and tectonic geopolitical transitions. If we are to leverage the opportunities that such volatility presents, our concept of leadership and our notions of how leaders operate must be tested and updated accordingly.

In a recent Create New Futures webinar I was asked what I admire about women who are in leadership positions. In addition to sharing my response in this article, my intention is to encourage you to build your own coaching and communication versatility by using that conversation to demonstrate how I apply framing and reframing skills to provide context for my responses. This is why the article’s format is different from my usual approach. Rather than report my comprehensive reply, I offer relevant value by sharing the thought process that led me to my response.

Full show notes: http://www.avivconsulting.com/cnf30

44. 029 Greg Shoemaker - Calculating Risks and Crisis Management
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Greg Shoemaker is the Global Head of Supply Chain Central and Direct Procurement Services at HP. He is responsible for $23M in annual spend. In this engaging interview, I speak with Greg about the responsibilities of his position and key lessons he has learned. We get insight into his decision making skills, and understand how he's been able to cope with crisis events.

In this conversation you will learn how Greg got his start and what he's doing to keep HP successful.

00:03 What does Greg enjoy the most in his role as Procurement Manager 03:35 What were the early focus areas that put his team on the path to success? 05:00 Greg shares key lessons learned while operating in a VUCA (Volatile, Uncertain, Complex, Ambiguous) environment 06:40 Greg comments on importance of understanding your markets well 08:15 Insight into where a decision allowed Greg to take a important position in the market. 10:00 What is Greg's philosophy  when it comes to sustaining relationships? 13:20 Examples of crisis which tested Greg and his organization, and how he responded. 18:15 What enables Greg to adapt and stay agile? 19:45 A memorable negotiation story 22:00 What else goes into the right kind of risk-taking in business? 25:00 What's Greg's scariest personal adventure? 27:00 How of this was a planned journey vs. a surprise? 28:30 What advice would he give his 25-year old self? 30:10 What are the 2 most important elements Greg derived from working with Aviv? 32:00 Advice from a mentor which Greg has carried throughout life 34:30 Where will Greg be in 10 years?

FULL SHOW NOTES: http://www.avivconsulting.com/cnf29

45. 028 8 Insights for 2018
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How are you debriefing the last 12 months? What learning insights will you take forward to apply and build on in the new year?

Reflecting on the past twelve months, I am grateful for an extraordinarily special year filled with challenges and opportunities. This was our best and busiest year ever, with exciting work that afforded us a myriad of learning and development opportunities. Working with clients who trust and believe in me is a special privilege. I learn and grow through my interactions with them, and I cherish their successes, development and growth. Here are eight learning insights that I plan to apply throughout the coming year: 

Champion the leverage of leaders. Since I published Create New Futures in 2016, teams I worked with around the world quickly embraced the book's game-changing idea: because the currency of leadership is conversation, a leader's highest leverage is shaping the conversation. Constantly ask yourself these questions: "What conversation are we in? Is this the most critical conversation for us, or is there a better more important conversation we need to develop?" Catalyze a new future now. To help senior teams create new organizational and business futures, I teach them to pivot from displaced and disempowering discussions to creating effective conversations that resolve in purposeful agreements and actions. Although simple, this practice requires a profound behavioral shift. The transformative future state always begins right here, right now, in the way we connect the dots and in the conversations we create to enable the envisioned outcomes. Produce three streams of value. To maximize your contributions and their significance for your clients, constantly strive to create an impact at three levels: ecosystem, team, and individual. This focus will empower you to deliver exponential breakthroughs because it enables you to address the related three layers of value: 1) improved business outcomes, 2) enhanced organizational and team effectiveness, and 3) happier, more successful, and healthier employees. Discover the third alternative. Refuse to accept the first or second obvious response to challenges. During my daily run on the soft sand at the beach this morning, I developed a pain in the upper part of my right foot. After feeling the pain, I identified my response options. First, I could stop running, which would eliminate the stress on my foot. Second, I could accelerate my pace and push harder to run through the pain. Instead, I defined and chose a third alternative. I continued my gentle running without any visible change while focusing on the pain. I shifted my attention to my right foot. Becoming 100% attuned and present to the discomfort, I breathed into the pain. With a sense of curiosity, I sought to decipher the message my foot was sending me. In less than a minute the pain was gone, and I was able to complete my run. 

Occasionally you may experience interactions with people in much the same way that I suffered the pain in my foot. The key is to remember that you get to choose how you respond. For example, if the other person is frustrated and harsh, you can choose to disconnect and abort the conversation (option 1) or become harder and stronger yourself to push back (option 2). Depending on the circumstances, both alternatives can be legitimate approaches. Often though, a third option is likely to be more impactful: become fully present and attuned to the behavior. Don't resist or fight the other person. Instead, become curious about the "painful" behavior. If you breathe into the difficulty, you will discover you've released the struggle. Practice concentrating fully on the purpose of the interaction and on the concerns that need to be addressed to forward that purpose. Cultivate organizational resilience. As the environment continues to shift rapidly and uncertain, volatile changes unfold, organizations must develop and sustain a high level of resilience. Fostering high-trust networks and building flexible redundancies into the value chain enables them to avoid single critical failure points. Teams I worked with this year have focused on developing robust agility by cultivating personal and organizational resilience. They are developing the mission-critical muscles needed to thrive in a VUCA world by practicing discipline, maximizing their learn-ability, challenging assumptions, and accelerating the prototyping of solutions to address their customers' needs. Renew your energy. Embrace situations and people that energize you and elicit the best in you. Surrender to the process of personal renewal. Release habits and arrangements that hold you back. Life is too short to allow yourself to be consumed by people who suck the energy out of you, tire you out, engender frustration and fatigue, and dull the brightness of what you can do and who you are capable of becoming. Instead, surround yourself with high-energy people who are filled with optimism, can-do power, and confidence, people who renew you and help you see and seize opportunities. Trust your intuition and be confident. Obstacles, setbacks and challenges often are blessings in disguise. They can lead the way from a good option to a superior one. To see greater opportunities, you must disassociate yourself from and release outdated attachments. Let go of internalized narratives that no longer serve you well and/or that stunt your growth. You make these shifts by gathering your confidence and conviction, listening to what's arising in you, and trusting and acting upon your intuitive and creative process. Orchestrate serendipity. Enabling new futures to emerge now requires that you inspire and enable breakthrough experiences that lead people to surprise themselves with their own capability and capacity to be transformational. You must orchestrate and facilitate serendipity by elevating the team's presence, initiating zero-gravity explorations and guiding convergent and purposeful movement that unleashes hidden opportunities.

Now it's your turn. Turn the key. Champion the leverage of leaders. Produce three streams of value. Discover the third alternative. Cultivate organizational resilience. Renew your energy. Trust your intuition and be confident. Orchestrate serendipity that enables new futures to emerge now.

FULL SHOW NOTES: http://www.avivconsulting.com/cnf28

46. 027 Geoff Bellman Pt. 2 - How Extraordinary Groups Achieve Amazing Results
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After spending 14 years in corporate America, Geoff Bellman launched his consulting firm – 40 years ago.  His consulting has focused on renewing large, mature organizations the likes of Verizon, Shell, and Boeing.

Geoff is also an author and has written such books as, The Consultant’s Calling: Bringing Who You Are to What You Do, which is how I was first introduced to him.  His most recent book, Extraordinary Groups: How Extraordinary Teams Achieve Amazing Results, explores teams, families, and groups that perform beyond everyone’s expectations.  In this book, Geoff seeks to find out what enables such breakthrough performance to happen.  Listen in to learn more about Geoff and his insightful views on this fascinating topic.

Essential learning points:

The speed at which we work today discourages reflection.

Organizationally we’ve not been in this phase for very long. It has only been a couple of decades that we’ve been working at this speed, and we truly don’t know what the hell we are doing right now. Organizations have not found ways to adapt yet.

We know how to deluge people with data but we don’t yet know how to put it together as information that’s really useful. It is a mess as it ought to be. This is a transformative time, and we don’t know what we are transforming to.

We are used to being in control. We should be seeking answers now. And I don’t think we should know what the answers are now. 

“Our thesis was that if you gather people in a gymnasium and you asked them to sort out what made teams great, they would come to agreement about certain elements regardless of the skills and or the context.”

What the six needs that people have when they join a team?

There is a healthy tension between the current state and the future possibility and between the need to be accepted as you are (current) to the need to be realizing your potential (future).

People describe great team work as magic, chemistry, we love each other, but I cannot come to a new team and say “do magic, do chemistry”, so we had to get beneath the magical expression.

How do you encourage and help a team become great? What are the behaviors and ways to help a team discover a peak experience?

What are the eight indicators of extraordinary teams?

The transformation is more about seeing than about doing; more about perspective than it is about a skill. The world looks different when you have been transformed.

Pay attention to yourself and who you are becoming.

Full show notes: http://www.avivconsulting.com/cnf27

47. 026 We All Were Impostors Once
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At this time, as you reflect on all that you’ve achieved this year and on your hopes and aspirations for the future, it feels appropriate to offer my letter to Jane, that I included in the epilogue to Create New Futures.

“I feel like an impostor,” Jane told me. She was one of the brightest young professionals I had ever encountered, much wiser than her young age might lead you to think. “Sometimes I am amazed at the responsibilities and opportunities handed to me. Inside of me is a nagging fear that I may be found out, that I cannot be that good,” she added.

The other names for the impostor anxiety are the “fear of becoming an authority” or “the fear of having power.” Many people suffer from and grapple with a form of this anxiety. I, too, have experienced my share.

I skipped the academic route, and I largely skipped the corporate road. Instead, I chose to travel a different path. In my mid-forties, my father-in-law continued to ask occasionally when I would start studying at the university. “But Moshe,” I would smile, “do you realize I already have PhDs and senior executives participating in my seminars, coming to learn from me?” Like my father, his educational opportunity was stolen during World War II, when he escaped Warsaw to join the Jewish Brigade in the Russian Army to fight in support of the Allied forces. For the rest of his life, he retained his desire and love for education.

I am lucky. Both my father and mother learned early on to trust that I was following my own inner guidance. In fairness, they each struggled with their own full plates of responsibilities, leaving me largely to my own devices and convictions. A true gift indeed.

I realized Jane was asking me to afford her the same validation I had received from my parents. “How can I provide the touch of confidence and self-belief she needs?” was the question I pondered. I sat down to write the following letter to Jane.


Dear Jane,

When it comes to overcoming fear and anxiety, consider that you already have conquered the first great fear that every human must face: that of appearing in this world. Nothing can be more overwhelming than being born into this strange world. The sheer courage to emerge from the womb into the helplessness of total dependence on the adults around you (who in some cases are ill-informed and not very helpful) is powerful beyond compare.

Some will say the reality of being born is inescapable and automatic. However, I believe it represents the greatest act of courage and faith, more significant by an order of magnitude than any other we perform thereafter. The awesome realization that a soul presence and a spirit inhabit the body early in its development to fortify the birthing act, signifies for me the great light that shines through every day of my earthly living.

When I am beset with fears, I remind myself of the courage of my birth. I then recall the incredible challenges I have overcome, and the miraculous events that followed as a result. I remember the heart specialist who never looked me in the eye when he said to my father, “Your son has a condition that needs to be monitored and he should not exert himself,” which I mistakenly interpreted as a death sentence. Talk about fear… I was left physically shaking. To banish that fear I started running in earnest, winning the Israeli long distance running championship five years later. None of my competitors knew that I was not competing with them, but fighting against my own fear.

Later, as an Air Force pilot, I nearly crashed more than once and had a few flight near-misses. Those experiences made me realize that I never am alone, never without support or guidance. Even when I fall on my face, I am not without help, except in times when I allow fear to separate me from the bounty of care and guidance that is freely offered. And even then, I still am being watched over in spite of myself. We all are. There is evidence galore that so much in this universe is willing and ready to help you, to help me, to help us all. Much is invested in our success. My improbable journey and yours bear testimony to this truth.

Living is a theater. We all are here on a journey of discovery. Pretending or faking it until it is real is one of the fastest ways to syphon learning. We all were impostors on the first day of school, the first time on the soccer field or in the choir, the first time we were caught up in the act of love, and in the first solo attempt at driving. Impostor anxiety is merely the echoing hangover of these experiences.

Therefore, central to the development journey is the updating of one’s own self-view. As we grow, we all must release the old self-views that no longer serve us well.

Living is about overcoming setbacks, disappointments and challenges. It is a journey in which you make new connections, unfolding the reason and purpose why you are here on this Earth at this time, and get closer to the supreme realization and knowing that your life matters.

The vistas of possibilities that have opened up in my life extend beyond what I had imagined. More often than not, they have been a source of great surprises. The most radical moments of breakthrough always found me when I was able to gently unburden myself of my limiting beliefs. Often these beliefs centered on a view I had held dearly and could not imagine being without. Time and again, a methodology or a way of working that had seemed essential, with no apparent way to proceed without it, would then appear to be a figment of my own imagination that had initially acted as my crutches. All I had to do was lay them down and release the mental model that had enabled them in the first place.

There is very little we achieve or do on our own. I would not be where I am today without the help of many people. I never forget this fact. There has been a chain of never-ending miracle workers: the teacher who did not give up on me when I struggled, the stranger who rescued me at a point of desperate need, the friends and communities that still provide me with fortitude, the clients who trusted me. The list goes on.

I tell you this for a fact: as you wake up every day, many people—some knowingly, but many not—are conspiring to help you take the next step to carry you forward, to help you grow and evolve beyond your wildest imagination.

Always remember, there is an army of helpers fighting for you, even when you do not see them. They need you to do your part. They need you to make an effort. They need you to make your next move in order for them to show up and help. And you, too, are part of an army of helpers for others, some of whom you know, others whom you do not.

You are here for a purpose. Remember, you have an extraordinary gift. You can learn today what you did not know yesterday. Time and again I have been in situations that felt like I was drinking from a fire hose. Without exception, the learning journey is non-linear. Learning even can bend time. When the need is urgent, certain interventions can be designed to create an immediate transfer of three months’ worth of learning in just three days, or even faster.

I know all this to be true for you, too. What I say to myself, I say to you. Here is my conviction, which I propose that you adopt as a reminder to yourself:

First, there is almost nothing I cannot learn. If my life or family depended on it, I probably could act in a movie as a convincing though imperfect stand-in for George Clooney.

Second, and even more importantly, I fear no person, alive or dead, in business, academia, politics, or any other field. I am prepared to hold a conversation with anyone —a head of state, a Nobel Prize laureate, a powerful CEO or a saint—human to human, free of fear. I know that when we sit down to talk, I will find ways to create mutual value. Just as I am capable of bringing a unique perspective that enriches us both with new understanding and insight, so are you.

The only other point to remember is that we all use the toilet (except Canadians, who use the washroom). That fact, along with the knowledge that we each are unique and carry the gift of our experiences, liberates me to recognize there is no person we should be afraid to meet, or worry that somehow, we are not up to the task. I tell you that you are more than enough, that you can and will do well in any circumstance. You must believe in yourself: so much in this Universe already does believe in you, and expects and awaits your joining in that belief. I believe in you too.

FULL SHOW NOTES: http://www.avivconsulting.com/cnf26

48. 025 Ravi Venkataraman - Enabling Tomorrow’s Leaders
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Ravi Venkataraman is the founder of Alive Consulting where he mentors and consults global companies on setting up their shared services operations and on developing  design thinking and leadership.  For more than three decades he held global leadership roles with banking and with shared services organizations. 

As the former Senior Vice President and head of Global Business Services at Hewlett Packard, he led a multifunction shared services organization of 18,000 employees located in 58 countries and was responsible for the back office operations of the entire company which handled millions of transactions everyday.

In this conversation, Ravi reflects on leadership lessons, making tough decisions, overcoming fear, and on the four spiritual principles that guide him in life and in business.

“I am working on shaping the future by enabling tomorrow’s leaders.” What gets me going everyday is the realization that where there is curiosity, the adult in the child and the child in the adult are awake, and that is how innovation happens. To activate curiosity, we need to work on how to ask the right questions. Three things shaped my approach as a leader. The first was prayer.  Prayer not only helped me become grateful but also ensured that I have everyone in my prayer.  For me prayer is a communication with the deepest part of myself. The bridge you have to cross to convert your dreams into reality is fear, and prayer helps me do that. I said to the chemistry professor, 'The test tube got broken.’ The teacher hitting my hand said, ‘Please say I broke a test tube.’  My dad explained, ‘The teacher was trying to teach you accountability.  You have to be accountable for your actions and learn to live with the consequences.’ Football and music taught me about teamwork, about relationships, and about connecting the dots in an unusual way. How did Ravi’s dad teach him to pray? To first overcome fear and second to surrender to God.  Prayer helped me handle setbacks and be grateful for whatever I have. How a setback and losing an opportunity opened a whole new future for Ravi. How did Ravi learn to empathize with customers? What were the two reasons Ravi was recruited and hired to help HP build its shared services organizations? Why did Ravi love the sales role and being with customers? “Every time I’ve had a win it was a real high. When I had a loss, it wasn’t as bad a low. The Four Spiritual Principles that guide Ravi through life and work: Whomever you enchanter is the right one. This means they are t here to help you in your journey in life. Whatever happened is the only thing that could have happened. It happened so you can learn from the experience.  Life is teaching me a lesson. Each moment in which something begins is the right moment. Every moment is the beginning of a new life. What is over is over. Once the experience ends you were supposed to have learned from it, moved on, and evolve. How does Ravi apply the 7-rung model in his design thinking workshops and in his mentoring work? How did Ravi shift his organization from outputs focus to an outcomes-driven work and thereby close a $400MM gap in three months? How did Ravi lead a large-scale transformation involving people, technology, business processes, and customer experience? Why when you do not agree on everything at the senior leadership level you must get alignment. I learn best by asking questions and by listening. Why does Ravi approach organizational changes by announcing a date with destiny? How do you compress 12 months of complex reengineering work into nine weeks? The pressure of defining success in a narrow way resulted in us preferring to be right over being kind. The Dalai Lama said, “It is better to be kind than to be right.” In business, you can be kind and make the tough decisions too. From maximizing shareholders value to shaping a new mindset addressing all stakeholders. What we can learn from the honey hunter about productivity found in the laws of nature, and how nature’s sustainability is more efficient. Transforming education in rural India with the help of technology and 600 volunteers from 110 cities around the world. “God has given me an opportunity to be of service and help to people. It is improving my spiritual stock inside me because I am gaining the learning.  I am not anyone a huge favor.  They have given me this opportunity to serve them.  That is my learning.”

FULL SHOW NOTES: http://www.avivconsulting.com/cnf24

49. 024 Purposing Conflict
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A key role of leadership is helping people overcome challenges and achieve results. In this article/podcast, you will discover a new process to help you reframe conflicts. This approach will enable you to lead your teams beyond just meeting challenges resiliently. You will empower them to unleash personal and professional growth.

One morning at breakfast, Sara described a conflict between two people we love. Feeling their struggle and pain, she sought to find an insight that would help them reach an effective solution. She asked, “What do you think about this conflict? How would you approach the challenge that it represents?”   

Pouring the green tea, I replied, “First we must recognize that most people have a natural tendency to apply a binary frame of mind. That is, when we see a problem, we react by attempting to solve it there and then. We tend to equate conflict with something bad that needs to be removed. This mistaken belief prevents our taking advantage of the opportunity inherent in most conflicts. The fact is conflicts can lead to breakthrough developments. Thus, my first suggestion is to avoid falling into the trap of reactive ‘solutioning’ by creating space for a different approach.”

Why is trying to pivot immediately from a problem to the solution often a suboptimal approach?

There are situations for which this simple binary equation doesn’t work because the solution cannot come from the problem itself. As Einstein taught us, we cannot solve a problem at the same level at which it was created.  

A brief demonstration reveals the limitation of the “binary solutioning” approach. Position the palm of your hand close to your head, right in front of your eyes. You will find that the palm occupies almost your entire field of vision, leaving little room to see anything else. When you pull your hand away from your face, however, you can see your palm as well as the entire space around you. The same is true with a problem: you experience a new perspective when you step back to see a bigger picture.

We find solutions, therefore, by a) gaining a new and broader perspective, b) addressing the root causes, and c) introducing a new level of thinking that transforms the map of meaning that created the problem in the first place.

Here is the alternative thinking framework and process I proposed we use to lead a conversation that offers a path from conflict toward resolution. I placed three napkins on the table, naming them observe, elevate, and approach.

Step 1: Observe

After listening to Sara describe her understanding of the conflict under discussion, my observation is that there are six points of difference that comprise the bigger conflict. I attempt to unpack these differences, name them with greater specificity, and separate the amorphous feeling of conflict into a concrete set of data points. This first step allows me to bring a new level of clarity to the situation. It is easier to resolve a series of specific concerns and find exact remedies than it is to try to address a cloud of conflicts. In this, I step back to observe and gain a bigger perspective. I seek to validate the issues on the table rather than pivot immediately from problem to solution. 

Step 2: Elevate

In step 2 of this discovery process, I look for an insight, an understanding, and an appreciation that elevates and enables a new point of view. Here is what I offered:

“Life is full of tensions and conflicts. Consider this fact: life is a theater in which intentions clash with reality. Tension arises when hopes and desires encounter opposing or incompatible hopes and desires. For example, the spiritual meets the physical, or the personal and the universal rub against each other and rarely agree. Such naturally arising tensions are present even before we bring value systems, beliefs, politics and economic conditions into the equation. These contradictions create fertile soil for conflict, especially when we consider that these realms are dynamic and evolving spheres that influence and interact with each other.”

By immersing myself in these observations, I am prodded to find the fulcrum where a new level of appreciation can be accessed, which I do by shifting from the “what” inquiry to the “why” inquiry. “Why” is a purpose inquiry. Instead of reacting to eliminate conflict immediately, I seek to understand its purpose. The game-changing insight comes with the realization that conflict has a purpose. I propose not only that the occurrence of conflict is purposeful, but that conflict has a dual purpose.

At the individual human level, conflict offers a growth opportunity. Through conflict we develop capabilities and capacities that we otherwise would not cultivate. Conflict is a central character in the developmental drama of everyone’s journey.

At the planetary and universal level, conflict is a technology that sparks innovation and breakthroughs in the evolutionary process by serving as a catalyst and trigger.

A common human response to conflict is to remove the problem, as that is believed to eliminate the source of pain and struggle. Once we recognize the purposeful opportunity conflict offers, we realize that a better approach is to use pain and struggle as fuel for learning, development, and growth.

These layers of understanding point to a key realization: how we handle conflict determines whether we grow and develop, or we freeze and arrest that development.

Our response to challenges and resistance determines whether we participate constructively in the evolutionary process they offer. This process of deliberation is part of my second napkin of “elevate,” which arises from the initial set of observations.

With these insights, I now am ready to propose an approach and offer process assistance.

Step 3: Approach

In this step, I suggest that there are two complementary approaches we can take with respect to conflict. The first approach is one of compassionate support: we offer encouragement, guidance, thinking frameworks and techniques without trying to take away the conflicts people encounter on their development journey.

In this approach, we advise, support, and offer the wisdom of experience. We do not, however, take from others a conflict they must face. Even if we could do that, why would we deprive them of the gift of the growth opportunity inherent in their struggle?

The second approach is one that acknowledges that progress, maturation and growth bring about change in the problems we need to handle. If this year we face the same kind of problems we struggled with last year and the year before, the implication is that we have made no developmental change and progress. Embracing new challenges, on the other hand, is a sign of progress, maturation and possibly new elevation.

How do we know that we are progressing on our journey? When we discover that this year we are dealing with a new set of challenges that open the door to new opportunities for us to embrace.        

By refusing the knee jerk reaction of the binary equation from problem to solution, and by stepping back to observe, elevate, and formulate an approach, we are able to escape the Binary Solutioning and the Einstein paradox within it. 

Fortified by the above insights and mindsets, Sara and I continued our conversation, reflecting on how this information might help address the situation faced by our loved ones.

We all must deal with conflict. Here is a radical thought: to be alive is to be in conflict. Reversing this construct would ask: If you are experiencing no conflict whatsoever, are you alive?

What about the conflicts you face in your life? What observations and insights can you develop? What approach will you take to reveal and engage the development purpose of the conflict? How will you use an existing challenge as an opportunity for growth?

FULL SHOW NOTES: http://www.avivconsulting.com/cnf24

50. BONUS - The Process of Reflective Listening
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Welcome to Create New Futures. Every episode, best-selling author and host Aviv Shahar will explore ideas and insights that can awaken and inspire you to the opportunities you have to create new futures for you, your family, your teams, and for your business. Life is too short to not be engaged in fascinating conversations that open, inspire and unleash new ways of thinking and seeing possibilities and beauty in life that work.

Through Create New Futures, Aviv will be having conversations with leaders, experts and interesting people to explore ideas and reflect on practices that you can use and apply to create and shape the future. With his guests, Aviv will put a magnifying glass on strategies and frameworks that he has applied to help senior executives and their teams achieve significant breakthroughs that lead to game changing results. Ideas, strategies, breakthroughs and practices that you can apply. Through his concept of Architecture Thinking™, Aviv walks you through what is needed to lead, change, transform an organization, redesign your life to achieve new goals, serve new needs and realize new possibilities. Leaders need to consider how to bring about and enable a compound set of outcomes by integrating multiple inputs.

Together with his guests, Aviv will explore how to develop strategy, how to lead to enable teams to unleash their brilliance and what is the inside work that leaders must engage in to develop executive presence and charisma and the capacity to see both the forest and the trees. More than ever, humanity now needs people who are open and prepared to imagine, create, and sustain new futures. This is a time of great transformative and disruptive change. It demands our best imagination, courage, and creativity. Through this podcast, Aviv will inspire you to be tomorrow's agent by creating conversations that birth new possibilities for you and for the people in your life.

Listen here: http://www.avivconsulting.com/podcast-create-new-futures/

51. 023 Geoff Bellman - Purpose Alignment, Part 1
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After spending 14 years in corporate America, Geoff Bellman launched his consulting firm - 40 years ago.  His consulting has focused on renewing large, mature organizations the likes of Verizon, Shell, and Boeing.

Geoff is also an author and has written such books as, The Consultant’s Calling: Bringing Who You Are to What You Do, which is how I was first introduced to him.  His most recent book, Extraordinary Groups: How Extraordinary Teams Achieve Amazing Results, explores teams, families, and groups that perform beyond everyone’s expectations.  In this book, Geoff seeks to find out what enables such breakthrough performance to happen.  Listen in to learn more about Geoff and his insightful views on this fascinating topic.

How do ordinary people achieve amazing results? “Through the exploration of shared purpose that we followed intentionally, we became fond of each other.” “I saw myself as an observer of what other people were doing.” “The great thing was that other people asked this of me. I was so fortunate that people sought me out to do this work.” “I was approaching 40 and I thought if I am going to try this consulting stuff I ought to try it now.” “What I was looking for is in the subtitle of my book, The Consultant’s Calling: bringing who you are to what you do. I was looking for the opportunity of being more of myself.” “People struggle with, and look forward to discovering who they are more deeply.” “I enjoy the work most when the future is unknown, and we are creating a new future- we are not following a path, we are cutting a path. That’s the most exciting work, when together with a client group we are helping a new future emerge.” “There is excitement when people feel that they’ve signed up for an important purpose, a noble purpose, a purpose that the world needs.” “True friendship creates a space that allows for everyone to grow.” In this work, I am called to bring my best self to it. I remind myself what could I do if I acted more in concert with our larger reasons for being.” “When we create organizations that expect perfection, we move people to pretending.” Your presence and perspective are as important as your skills. “What is not just the identity that I have but what’s the identity that I want to have? What is my unique contribution to this world?” “Integrity for me has to do with integration of purpose with method. How do we go about doing what it is we want to do?  The alignment of action with higher purpose.” “Finding and agreeing on purpose is more difficult, potentially, than many people think.” “One of the great things about groups that work extremely well together is not just their unity around purpose, but beyond that, their pursuit of the deeper aspects of it through time.” “If we allow people to present themselves as they really are we’ll do better.” You become stronger and more whole when you bring who you are to the work you do. Dare to step into open, ambiguous, and uncertain terrain where a new future can be fashioned. Let yourself discover the creativity and energy that gets released when you work together with others to cut a new path forward. Do the work of integrity. What purposeful alignment are you ready to create?  When you do the work of integrity and purpose, you change the world in small and big ways.

FULL SHOW NOTES: http://www.avivconsulting.com/cnf23

52. 022 Miguel Gonzalez - Building Your Leadership Toolbox
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Miguel Gonzalez is the Director of Global Logistics Procurement and Operations at Dupont and the future Chief Procurement Officer for one of three new companies that will be created after Dupont and Dow Chemicals finalize their merger.

He’s a global procurement and supply chain leader with broad experience and his unique skill is translating complex business needs into strategies that accelerates results in both short and long terms.  Miguel has led global teams, has a good grasp of changing market conditions and vast experience when it comes to building and leading resilient and adaptive teams.  I’m happy to introduce him to you and to share the experiences that led him to where he is today.

Always stay open to see the next opportunity and the next learning. How Miguel uses books to internalize accelerated learning. Miguel reads non-fiction books and whitepapers, making notes and annotations in order to refer back to them and apply what he’s learned in the real world. How do you convert your experience into tools in your toolbox? You start with an empty toolbox. Then, every experience you have you develop a tool, and you put this tool in your toolbox.   The more experiences you have, the more versatile is your toolbox.  Interacting with great leaders enables you to put great tools in your toolbox. How do you thrive in a large enterprise? In large companies it is about understanding the strategies, getting to know the stakeholders and what is important; aligning, communicating, and building the right networks internally and externally.  These are the basics. The most important behavior enabling Miguel’s success is trusting first. Open and transparent communication at the outset as a starter location is you build a great collaboration.  “Great leaders challenge our thinking by defying the status-quo.” “Leaders facilitate the dialogue that frees people from becoming stuck in yesterday.” Build strategic relationships. Cultivate trust, mutual respect, and open communication. Keep an open mind, continue learning and try to anticipate what the next big thing will be and then seize that opportunity. There is a point in life where you’ll have to change to get to the next level. You have to plan but you have to be ready because life will change your plans and you need to plan again. Every relationship is a learning conversation. Be present in the moment to offer your best. Every moment has the potential to open new doors. Seek out new experiences. By engaging in new experiences you engender new learning.

FULL SHOW NOTES: http://www.avivconsulting.com/cnf22

53. 021 Why Create New Futures
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Create New Futures does not adhere to a linear, chronological story. Thus, you can extract immediate value simply by turning to any page and reading for a few minutes. This approach was intentional, and I share my thinking here briefly because it reflects the evolution of my discovery journey. Old movies like Ben Hur and The Ten Commandments begin a storyline, follow with an intermission, and then continue the chronology of the plot timeline. Somewhere in the mid-1980s and early 1990s, however, script writers began to employ the innovation of retracing up and down the timeline.

The evolution of this medium caught my attention because it reflects the development of the human capacity to become more universal and less locally based, less time-bound and more adaptive and timeline-flexible.

It also demonstrates audiences’ growing sophistication. The public at large seems to be amenable to abandon the Newtonian cause and effect linearity and ready to embrace a more complex network appreciation. The “Digital Natives” who were born in the post-Internet age are not bound by alphabetical order. Their brains have been wired into the Internet topography, where every word and idea has become a clickable portal that furthers the search for a deeper exploration. We all are now experiencing this discovery by getting used to reading in the middle and going with the flow of our interests. For this reason, I have built this book around portals, rather than chapters.

We no longer are bound by the linear cause and effect universe. Instead, we have the freedom to entertain mind-bending ideas. The legacy view that the past defines the future has been overlaid by a “flying upside down” view that contemplates a reverse flow in which the future reframes the past. What an exciting philosophical and spiritual concept!

In my workshops, my clients experience this new-found ability when we engage in the Sacred Stories Circle. In this process, I ask people to share formative experiences that contain teachable insights. I use them to demonstrate how we can attach new meaning and significance to an earlier experience from the vantage point of our current content and appreciation. This is a simple example of how we can enable the present and future to update our past.

The point of this example of how I help clients expand their thinking is to free you to explore this book any way you choose. Just as the moments and experiences described in this book trace back and forth in time, so, too, I invite you to let your interests guide your discovery journey.

The vignettes that follow are all part of my discovery journey instigated by the propelling inquiry of this book: what creates the future? I have integrated my personal and professional experiences to provide immediacy of access, to offer a practical translation of ideas, and to demonstrate how I have applied these techniques in my work. I hope this approach will inspire you to become more purposefully present in your life than you are now.

More than ever, humanity now needs people who are open and prepared to imagine, create and sustain new futures. This is a time of great transformative change. It demands our best imagination, courage and creativity.

My task in this book is to inspire you to be tomorrow’s agent, and to create conversations that birth a new future.

FULL SHOW NOTES: http://www.avivconsulting.com/cnf21

54. 020 Court Lorenzini - Entrepreneurial Superpower
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Court Lorenzini, is the founder and CEO of multiple successful technology startups including DocuSign and MetaBrite. Court serves on the Boards of several early-stage companies, and is an active investor and advisor in the Seattle area.

I initially met Court on the board of Utrip, a destination discovery and planning platform startup where we both serve as advisors and board members. I have found Court to be one of the smartest people about business.

In this conversation, I explore with Court his formative experiences when at the age of 12 he participated regularly with his father in discussions with the first Band of Angels, the Silicon Valley's oldest seed funding organization. Court reflects on capturing his observations and insights in his ideas’ notebook, and on discoveries he made that shaped his journey, such as his focus on the Superpower concept, the five years cycle, his determination to build a portfolio of companies, and what he has learned from each of his startups.

“My father invented the process for growing single silicon crystal at commercial scale. He was one of the eight people credited with founding Silicon Valley.” What was the best crash course ever for a young entrepreneur, and how did Court utilize this rare opportunity to learn from the leaders of early technology companies about what it takes to be a successful entrepreneur? What was Court's first job and how he maximized the learning opportunity: "Just being curious and willing to step out of the comfort zone to try new things...not only I was having fun, I was being rewarded.” Entrepreneurship isn't about being a CEO. You can be entrepreneurial as a janitor if you come up with a better way to sweep a floor. You can be entrepreneurial in every role by being curious, asking probing questions and by seeking a new better way to solve a problem. You don't go into anything with the specific hope of getting rich. You go out to solve a problem and if you are smart, you solve a problem that worth something for somebody and they will pay you for it. “I started keeping notebooks of ideas and observations and not only did I write down what I heard from my father and from other people, I would also further it, and write how I would do it, what would I do differently, and always respectfully questioning how other people do what they do and thinking, what would I do in this situation myself.” “By reviewing every year all my notebooks it enabled me to connect ideas and concepts, and allowed me to over time connect concepts and evolve my thinking. The more I did that the more I discovered new ways of approaching problems.” “Towards the end of my college years I came up with the idea of the superpower. Your superpower is the thing you do better than everybody else you know. Everyone has a superpower. It something more fundamental than a skill that makes you a unique producer in the world.” “If you discover and can articulate your personal superpower, you can then imagine roles in the world where that superpower can be applied every day. And if you can do that you are destined to enjoy a wonderful life.” “Earlier on my superpower was an insatiable appetite to learn how things work. Over time this became the guiding light of my career, to my current superpower: selling vision. I create a world in my mind and I can then be so persuasive in how I describe it that it enables me to bring people together to make it a reality.” “Getting outside the confines of the US and managing teams of people from nine different countries taught me how arrogant an ignorant we in the US can be, and gave me a sense of humility.” “John Morgridge Cisco’s CEO was a great exemplar, and the best CEO I’ve met. He was an incredible blend of tough and fair, with an ability to see through the clatter and know what is the right thing to do in the moment. He is somebody I aspire to be like. Cisco’s success in those years was due to terrific leadership and terrific sales execution.” "I try to aggressively kill every idea I come up with by finding all the reason why this idea will fail. If I can solve all these challenges it is probably a good idea to peruse." How did DocuSign come into being? DocuSign was the idea that won't die. What are the three stages in a life of a company and what is stage four? “My journey has been a stage one founder journey - from napkins to product market fit.” Your most valuable asset as an entrepreneur is your time. If you are going to be an entrepreneur the wisest way to do is to build a portfolio of efforts. In my world, I have created a portfolio of companies.

FULL SHOW NOTES: http://www.avivconsulting.com/cnf20

55. 019 Cathy Sunshine - Exploring Throughput Management and the Structure of Flow
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My guest for this conversation is Cathy Sunshine, founder and president of the Sunshine Group, a consulting and coaching firm specializing in family business, leadership transformation and organization design.

Guided by deep insight into organizational dynamics and throughput management, Cathy helps leaders, and organizations break through blockages, become agile and engaged, and produce turnaround growth.  She helped hundreds of teams accelerate growth and improve performance.

In this conversation we explore why service structure works, how it guides an organization to solve complexity by producing an alignment that creates flow.

What is throughput management and how does it relate to organizational design? Why is it important, when working with a company, a family and any complex system, to go in open, and free of assumptions that drive the intervention in a predetermined the direction? How do you increase your effectiveness as a coach and become even more provocative and evocative by being free of bias and agenda? What is the inner work that enables you to be bias-free and clear? What kind of an instrument must you be to enable the client’s optimal growth? “If I am effective in coaching, the leader would feel more empowered, clearer, a higher sense of self, and as a result be able to contribute back to her organization in a much more effective way.” Legacy thinking of management is no longer effective. We need a new design for business but one that is able to grow with the leader. Old management theories train us to solve smaller and smaller problems. Throughput management is about removing constraints to enable flow. How do you teach an entire organization to solve complexity by producing an alignment that creates flow? Service structure works because it changes entirely the problem solving method and channels the behavior inside a company to the customer. It aligns all the internal departments of a company to the external customer in an integrated way. In a service structure you are tethered to the outside not the inside. “The reason I do this work is to see the collective sigh of relief that comes with new awareness. The moment of insight is when I know it will never be the same, I see the change on the faces of people.” We need to challenge ourselves to look in terms of movement, to ask why we are doing what we are doing, who are we, and who are we here to serve, and instead of solving problems, focus on solving constraints to movement.

FULL SHOW NOTES: http://www.avivconsulting.com/cnf19

56. 018 A Conversation with Paul Adams
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Key learnings:

“Your future and present can update your past.”  Reclaim your power—the power to choose, to be self-directed, and the power to defy the mindset that says that what happened to you yesterday defines who you are today. Instead of thinking your yesterday defines your today, embrace the reframing idea: your today can redefine yesterday. Do you let crisis define your future or do you choose to create a future that redefines your experience? What can we learned from Aviv’s decision at age seven to create a story of meaning that pointed to all the benefits available for him after his parents separated?
What can we learn from the formative experience of Pope, John Paul The Second in an underground theater during WWII, and how this experience shaped the role of his life? “Instead of thinking: today is the product of yesterday, think of today as the beginning of tomorrow.” This mental model proposes that what appears to be a setback can become the setup for new beginnings that lead to your next breakthrough.
How do parents foster the can-do mindset with their children? By creating a dual memory: a memory of the incidence of success and a longitudinal memory of overcoming of challenge that enabled the success.
Why and how did Aviv reframe a devastating loss in the air force? What is the deeper meaning of integrity? And how Aviv uses a story to reinvigorate the essence of integrity? "A complaint is the misdirected energy of an unaddressed or unmet need." “For many of us the natural reaction to complaint is that we become defensive because we internalize and personalize the complaint. Instead, we can seek to understand and help the other person become part of the solution by converting the complaint into a concrete request that will help us address the unmet need.” What is the process Aviv applied to help executives convert complaints to facilitate the emergence of new future possibilities?

Full show notes: http://www.avivconsulting.com/cnf18

57. 017 Sam Szteinbaum - Design Your Portfolio Life
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My guest, Sam Szteinbaum, has enjoyed an illustrious career.  He was the Chief Learning Officer for Hewlett Packard and before that, Vice President and General Manager for America’s consumer products, the HP and Compaq desktop and Notebook PC products. 

Since leaving HP, Sam has continued to develop and grow his pre-school business, The Wonder Years, in the Bay area which has four locations and a fifth site that is in the works.  He is also on the Board of various technology companies, including, Asetek, where he serves as the Chairman and also Corsair. 

In this conversation you will learn how Sam approaches business decisions, what options you have are after your corporate life ends, and how to design your future.

How to design your portfolio life for your post-corporate role Why speaking up is a leadership principle How Sam makes business and investment decisions Build and develop your team members so they can be prepared when they take on a new role Developing your listening skills can help you connect with individuals more deeply Don’t be afraid to take risks, learn different things and get as broad of an experience as you can get Learn how to work effectively with others Speak up: present a point of view, do not hold back your best ideas or play it safe Thoughtfully create alternative and additional sources of revenue Build financial sufficiency and resilience early on in your career/life

FULL SHOW NOTES: http://www.avivconsulting.com/cnf17

58. 016 Faiza Hughell - What Do the Best Sales People Do
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Faiza Hughell is the Vice President of Sales at Ring Central. With more than 20 years of inside sales experience her passion and talent lies in building, training, scaling, and motivating successful sales teams. Faiza started in the software as a service world from a very young age and has sold SAS solutions ever since that time. Faiza was part of the WebEx winning team and at Ring Central leads the small to medium business program globally. In this conversation I ask Faiza about the traits of successful sales people, women in leadership roles in Silicon Valley, and much, much more.

Full Show Notes: http://avivconsulting.com/cnf16

59. 015 The Fallacy of the Google Age
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Let’s talk about the first responsibility of a leader. This is Aviv with a new episode of Create New Futures. And today I am focusing on the fallacy of the Google age, and why as leaders, mentors, and parents we all must reflect on the Google fallacy and the conundrum it creates critically.

As a leader, your first responsibility is to lead yourself. You begin with how you develop your thought process, and continue with how you map your learning and your actions. You cannot afford to outsource your self-leadership or to abandon your intuition, judgment, and you cannot afford to contract out the diligent work of your own reflective inquiry and development.

My call to action here today is inviting you to practice mindfulness as a leader and as a parent, to recognize the fallacy of the Google age and to reflect on the learning and knowledge that you will encourage and promote.

Here is a question for you. How many Google searches do you perform on a regular day? Well, during one recent work day, I decided to answer my own question, so I kept count. At the end of the day, I discovered that I had conducted 24 Google searches. I love Google. How can you not love what Google enables us to do? Here is the point though I need to make. Every good development invariably creates unintended consequences. The fallacy of the Google age is one of these consequences. Before we put the laser on this challenge, let me make the broader statement.

Every age brings its technological innovation and progress. Every wave of innovation creates new possibilities and capabilities, which in turn give rise to mistaken beliefs.

For instance, the innovation of antibiotics initially catalyzed the belief that we were about to eradicate all diseases. The fantastic discovery of DNA promoted a deterministic DNA-centric mental model that postulated that people are defined by their DNA. This belief still is prevalent, even though epigeneticists subsequently showed that what gets expressed from our DNA potential is determined by the collective impact of the environment, formative experiences, and behavioral and life style choices.

Furthermore, the deterministic DNA-centric belief fails to recognize the broader significance of the psychological and spiritual dimensions of life such as their power and impact on our health, well-being and on our capacity to respond to opportunities.

When we retrace and reflect on human progress as a species, sometimes we appear to be following the allegorical story of the man next to a street light, searching for the keys he had lost. When asked if he felt he dropped the keys right there next to the street light, he replied, “I’m not sure when or where I lost my keys. Perhaps it was down the street or even on a different street. But it is easier and more convenient to search the area illuminated by the street light.”

As a species, we are a bit like that man. We develop antibiotics and think they will solve all our health issues. We discover DNA, and rush to believe we’ve unlocked the complete secret to life and all its mysteries. Clearly both discoveries represent important developments, and yet neither one of them can answer all the questions and unresolved mysteries or address all of humanity’s health problems.

These examples provide a great segue to reflecting on the Google fallacy, which I should perhaps better name the fallacy of the Google age.

To better appreciate this particular misunderstanding, let’s look at Google’s mission. Google was born back in the late 1990s, when many people believed that all of the world’s knowledge was going to be available on the web. Its founders recognized the opportunity to organize that knowledge and make it widely accessible. Google’s mission statement was and still is “to organize the world’s information and make it universally accessible and useful.” This mission statement was coupled with the company’s vision statement: “to provide access to the world’s information in one click.” These are excellent mission and vision statements because of their clarity. Indeed this mission and vision guided Google’s business effectively to focus on its search engine service because they are concrete and clear.

More broadly, Google’s mission has been viewed and widely represented in the idea of organizing all the world’s knowledge, diluting a little the distinction we must make between information and knowledge.

This meme of organizing all the world’s knowledge was initially developed in the early 20th century by Paul Marie Otlet, a Belgian entrepreneur, considered one the fathers of information science. Otlet wrote numerous essays and two books about how to collect and organize the world's knowledge. Google was in the right place at the right time to bring this idea to life.

Today we all are the beneficiaries of Google’s service. Indeed most of the world’s information and knowledge is a click away. Where is the problem? What, then, is the Google fallacy?

The fallacy of the Google age is the belief that people are able to access every level of knowledge on any topic or question immediately.

Why is this a fallacy? What’s left out of the equation? What forms of knowledge not captured by the search engine’s algorithms are endangered by mindset propagated by Google’s search prowess?

My premise is that the mental model enabled by Google –which is that everything you want to know is just a click away - is costing people some of the defining markers of our humanness.

It allows us to get by superficially, it makes us lazy, and it facilitates the loss of reflection and concentration power. We are at risk of abandoning the joys of inner discovery, of striving to resolve unresolved mysteries. And, we are at risk of making mediocrity the new norm. When we relinquish the power of the depth of development knowledge acquired by persistent struggle and personal application, we lose some of our humanity.   

Are we raising new generations of digital natives who discover Wikipedia and Google long before they experience the wonder of the outdoors, or learn to climb a tree, swim or ride a bike?

Here are five dimensions and buckets of knowledge that cannot be re-created or explained fully by Google or Wikipedia or any app. Each of these buckets must be accessed by other means and from other sources.

Bucket 1: Experiential knowledge: Can you remember your first outdoor adventure? Running in the open fields, climbing trees, hiking up a mountain to reach an alpine lake; scuba diving to discover the beauty of coral reefs. Can you recall these experiences, and the unbridled joy of engaging the elements? In this case the knowledge source is letting nature teach your body what you can and cannot do.

There is much more in the experiential knowledge category, such as discovering the versatile capabilities of your hands to dismantle and reassemble almost anything, to draw, to knit, to cook, and to fix what’s broken. Could it be that this fallacy we are bringing into focus is putting the adventurous discovery inherent in these activities at risk of disappearing or dramatically weakening? These are questions to reflect on as leaders and as parents. 

Consider this: what are the chances of young people today to explore romantic love before they have been cheated out of its natural discovery by the misleading images propagated through all forms of media that are more likely than not to leave most people feeling inadequate? The contents of the experiential knowledge bucket are clearly being threatened by the intensity of this immersive exposure. I am obviously not blaming Google or the media with all the ailments of society and how superficial we have become, I am simply observing what the case is so we can choose as leaders and parents to be alert.   

Bucket 2: Character learning and knowledge: My most formative character learning and knowledge at the age of 11 was acquired during the three years I got up every morning at 5 AM for my long distance running practice before school started. This regular and consistent practice taught me about determination, commitment, focus, overcoming pain, and the rewards of hard work. It enabled me to win the Israeli long distance cross country running championship at age 14.

This kind of knowledge cannot be imparted through Wikipedia or Google because it is an interior character knowledge. You have to discover and fashion this formation on the inside, and find out what commitment and determination feel like, to let the struggle steel your mind and instruct your soul. 

Bucket 3: Concentrated focus and contemplative discovery: Important breakthroughs in science and in the arts were made possible by people who isolated themselves with a question and were able to mount tremendous focus and concentration on finding its answer. Are we losing this focused concentration with the never-ending noise of devices and digital alerts designed to trigger, to hack and to hook our brains with dopamine reactions?

Discovery through contemplative inquiry always has been central to the human experience. Take it away and you remove more than half of our arts. These natural capacities and processes are at risk too. Why concentrate and contemplate if you can Google search and get an answer in seconds?

Whatever happened to the defiant search for originality? The search engine premise is that all you can ever experience is a derivative and what someone else already felt, experienced and thought. Sure it’s obviously the case in 99% of the human experience, and yet we are interested in the one percent originality and genius that you can bring forward, that one percent that is not searchable on the web.   

Bucket 4: Intuitive knowledge: Intuition is central to our humanness, and to our inventive and innovative breakthroughs. The sixth sense, the sense of being guided, the capacity to listen to our inner voice is at risk too. In fact it is at risk twice.

Here is why. First, when you know you can find answers to your questions readily through Google, there is a temptation to cease listening to our intuition, to abandon the courage to seek the instinctive and intuitive guidance inside.

Second, our creative innovation is diminished by extraordinarily persuasive external pressures to fit into existing categories and behavioral and thinking templates.

Socialization is a process that acts a bit like a dog in training. Though some might disagree with this analogy, if you look and compare the two situations, you will find that the protocols of dog training and the rewards for social success follow a similar principle. That realization leaves us wondering, if we are the dogs, then who is the master? The price we pay for taking these risks is the loss of creative intuition.

Bucket 5: Development knowledge: This category represents knowledge acquired and fashioned by self-application and by the development it fosters through the refinement of achieving mastery in a given area.

Think about the knowledge acquired by Missy Franklin and by Katie Ladeky in the swimming pool. Think about the knowledge found by Itzhak Perlman through the violin, by Yo-Yo Ma with his cello and by Renée Fleming with her voice.

In the process of achieving mastery in one’s craft, there are million insights into self-awareness, self-management, psychology, preparation, peak performance attunement, overcoming adversity and challenge, resilience and persistence, discordance and inner harmony. These experiences represent what we can call vertical knowledge because it lives and is accessed at different depths. I am talking about knowledge that cannot be acquired by just clicking on a mouse. It is only achieved with 10,000 hours of practice or perhaps 50,000 hours of practice.

I once attended a concert by Mstislav Rostropovich toward the end of his life. As he played the Antonín Dvořák cello concerto, I sensed a distinct feeling in the concert hall that his bow was moving effortlessly by itself. It was as though someone or something had taken over the playing, and Rostropovich was the vessel. This is not “clickable” knowledge. Such a rare form of knowledge and mastery - a pure musical communion manifesting through the cello - can be observed in pioneers and thought leaders in almost every field.

For example, there is development knowledge acquired by a passionate teacher who shows up to class every day with the thought, “Today I might inspire the student who will solve the climate or energy conundrums, or cure cancer or any other major problem, their love and dedication lead them to new and creative ways of teaching. Or consider the entrepreneur who starts a company and leads it from its inception to a thriving enterprise, needing to overcome million obstacles and to reinvent himself and herself along the way. I bet you have rare development knowledge that you fashioned in your professional journey. It extends beyond the information you carry in your head.  

What then is the other facet of the Google fallacy?

The thought and the mental model that believe all forms of knowledge can be accessed instantly. We would be wise to realize that certain forms of knowledge require preparation to fashion the “vessel” to be ready to receive and contain the knowledge.

Here is a scenario for your reflection: when you go for a swim in the ocean you put on your swimming gear.  When you go snowboarding or when you climb Mount Rainer, you are not likely to show up with the swimming gear. Instead, you will use a snowboard for snowboarding and you will dress well and have the technical equipment you need to summit Mount Rainer.

The same logic applies in the workplace when you inquire into the various fields of knowledge, especially non-academic fields such as leadership, sales, innovation, as well as inquiries related to  parenting and relationships. Each of these conversations requires and would be tremendously enhanced by an appropriate set of tools, mental models and frameworks. Of course you can try to summit Mount Rainer with your swimming gear, but it is not certain you will come back alive.

We call ourselves the sapient species. The question is: are we indeed becoming wiser or are we dumbing-down ourselves and losing some of our humanness?

As leaders, mentors and parents, we must explore daily the question of how we can enable experiential knowledge. How do we facilitate character learning and knowledge? How do we inspire knowledge acquired through focused discovery? How do we encourage intuition and development knowledge? 

That’s the work of leadership in the effort of fostering and promoting a new more enlightened and capable generations in the future.

FULL SHOW NOTES: http://www.avivconsulting.com/cnf15

60. 014 Ted Clark - Propensity for Action
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In this conversation I have the pleasure of speaking with Ted Clark.  Ted has 35 years of leadership experience across all aspects of mobile computing.  He was the Senior Vice President and General Manager of HP’s Notebook PC division from 2004 to 2012.  In this capacity, he was able to deliver 165 million Notebook PC’s and 125 billion dollars in revenue. 

Ted has a deep understanding of what it takes to build empowered and flexible teams and win in the hyper-growth technology space.  He currently consults companies focused on building a winning market position by helping leadership teams drive execution that delivers results.  In this episode, Ted reflects on his leadership learning and what enabled him to achieve with his organization the remarkable success milestones they experienced.

The most difficult thing in the world is to get all the right ingredients in the right place, at the right time. Develop a team that understands and believes in a story and you can become a winning leader. Define where you’re going, have your objectives and strategies in place, then act and course correct along the way. Be as much a part of your team as well as leading your team. Don’t forget to celebrate your wins and show appreciation to your team members. You need to have a basic knowledge of what customers want and ask yourself if your product makes sense. Use good judgment, listen to your gut, and don’t launch a product that you feel isn’t good enough. Don’t be afraid to take more risks. What really matters are the people that you are leading. Have open, trusting communication with your team. Encourage free thinking and debate. Develop a propensity for action - fire, ready, and aim. Natural leaders are prepared to take action, good leaders take the right action. Thoughtfully set up your people to succeed; promotion is only half the battle. Be enthusiastic. Find enthusiasm about your work, your team, and be enthusiastic about your life.

FULL SHOW NOTES: http://www.avivconsulting.com/cnf14

61. 013 Daniel Epstein - The Brain Science of Marketing
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Daniel Epstein is a marketing and innovation consultant from Toronto, Canada. He worked for Procter & Gamble for 21 years where he was awarded the Harley Procter Marketers designation in 2007; the highest designation for marketing excellence. He led P&G’s future of marketing and brand building and was responsible for the commercial leadership of some of the most iconic brands at P&G.

As he traveled the world for P&G, he developed a project named, Portraits in Faith, where he interviewed and photographed 450 people of faith in 27 different countries. In this conversation, I explore with Daniel how brain science is shaping the future of marketing, his insights about his time at P&G, and the journey he believes we are all on.

Why the most effective marketing combines rational conscious messages with nonconscious cues? How do you increase the odds that consumers will purchase from you again? How is the brain wired to prioritize and delegate certain tasks? How Daniel made a course correction and found what he was meant to be doing? You are always better off in an organization where you feel there is a good fit Allow your special gift to come to the foreground "There is no more important job for us as leaders than to put people in the right jobs" The human process is not think--feel--do but rather do--feel--think Your habits and repeated actions are more predictive of your choices than attitudes and intentions We can heal ourselves by helping others heal.You want to heal every part of yourself, you want to retrieve all of who you are, and in so doing you won't be able but to help heal others

FULL SHOW NOTES: http://www.avivconsulting.com/cnf13

62. 012 Creating Breakthroughs and The 72-Hour Rule
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In this episode we focus on what great learners and leaders do, and on how high performers create breakthroughs. Of all the practices I have been teaching to high performing leaders, the 72-Hour rule is one of the game-changer that enabled more people to accelerate results and create breakthroughs. Here are some of the key points I discuss during this 9-minute podcast:

The 72-hour rule states that if you do not take the first step toward applying a new learning and idea within the first 72 hours, the likelihood that you will implement it quickly approaches zero.

New learnings, new insights, and new knowledge carry an energetic potential for change. I call this energetic potential - the “protein value” of learning. At the point you receive and experience a new insight, the potency for change is 100%. As the length of time increases from the exposure to the insight, the potential for change diminishes. Here is a way to look at this mathematically: At the incidence of learning — you have 100% potency for change Three hours lapse – a little dissipated and you have 95%-98% potency 12 hours – the change potency diminished to 90% 24 hours - 85% potency 48 Hours - 75% potency 72 Hours - 51%-60% potency Below 51%, the energetic potential for change is diluted to the point of ineffectuality. Which practically means that the gravitational pull of current conditions, habits, and the entrenched inertia override and cancel the change energy initiated by the learning and gravitational pull of a new and different future. The cycle of learning is about instantiating ideas and actualizing possibilities. When it works well, it becomes a virtuous spiral of growth and development. Here is what that cycle looks like: Stage 1 – you receive: you learn a new skill. Stage 2 – you understand: you test the learning to validate and confirm it. Stage 3 – you apply: you put the new skill to use within 72 hours. Stage 4 – you teach and take ownership: you create success with the new skill, which motivates you to continue using the skill, teach it to others and learn more new skills. The leverage is in the velocity of implementation—how fast you move from idea to development and practice. Sharing the new information and skill with others through teaching and coaching crystallizes your own learning and enables you to achieve a new level of mastery. An idea is only as good as its concretizing action. You need to move immediately to augment the potency of change and build the momentum of new results. The “muscle” to practice is the concretizing muscle – it’s the muscle that determines your application velocity and accelerates the movement from idea up through the spiral to implementation.

How will you activate the 72-Hour rule today? Who will you teach and share these ideas with to build the momentous and virtuous cycle of learning breakthroughs?

We are here to enable new growth, and to help create new futures.

FULL SHOW NOTES: http://www.avivconsulting.com/cnf12

63. 011 Rohit Tandon - Lead with your Heart, Gut, and Brain
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My guest for this conversation is Rohit Tandon.  Rohit is the Senior Vice President and Business Leader of GENPACT Analytics and Research Business where he drives change and influences results by helping clients harness the value of big data and analytical insights. With over 25 years of leadership experience in companies like GE, IBM, and Hewlett Packard, Rohit is able to help companies build clarity of purpose and structure in order to deliver the performance and financial results they seek.

How do you encourage curiosity in the formative years? “Early in life, I became curious to see beyond what I see, to learn to appreciate different points of view, and to find new and better solutions.” Why should you make non-linear carrier moves to develop end-to-end capabilities? What Rohit learned in the few months in advertising is that, “the best idea in the world will die without the storytelling that brings it to life.” What did you learn in the early development of Accenture India? Needing to become a Generalist and address strategy and execution issues is the best preparation for a General Manager role. What is the best learning experience? “At GE I was surrounded by leaders I looked up to and wanted to emulate. This was the best development experience ever.” “I only hire to my team people who know more than I do in at least one domain and aspect of our business.” Change is an opportunity. A lot of energy is spent on trying to resist change. That energy is better spent in trying to understand the rationale for the change and then identifying the opportunities in the change. Take more risks. Take more leaps of faith, don’t over analyze. Enjoy what you are doing.  It’s your responsibility to create the role.  Lead with your heart, gut, and brain.

FULL SHOW NOTES: http://www.avivconsulting.com/cnf11

64. 010 Dan Leahy - What Is Audacious Leadership
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My guest for this conversation is Dan Leahy. Dan is an educator with over 30 years of teaching and consulting experience with a special focus on the emergent capacities of complex adaptive systems.

Dan was the president of LEOS (Leadership Institute Of Seattle) for more than a decade and he is currently the Director of the Seattle campus of Saybrook University where he provides strategic and operational leadership for the campus.

In this conversation with Dan, we explore his calling and his journey with LEOS, why in order to change the world you must begin by changing the conversation, and that moment when a student’s eyes light up with a clarity about his or her sense of purpose.

Codify the patterns of emergent growth: find the global in the local, identify the universal inside the personal.  To change the world, change the conversation. If you are unhappy with the situation, work to reframe it. What is solution focused therapy? How did Dan find his calling of working with people? “The moment when the student eyes light up with a clarity about his sense of purpose felt like connecting with the heart and soul of the work.” “Delivering content became the opportunity to discover the learning in the moment in the room. "If you are not willing and able to lead this organization whole heartedly, get the hell out of the way so that somebody who is can. Leadership is finding the courage to take stance and voice your conviction. As a leader, can I confront the issue of the heart? Am I wholehearted?  Management helps to maintain the integrity of the DNA of the system and the leadership works to connect to and engage with the larger environment, where the evolution of the system can be found. What kind of leadership is needed now? What is audacious leadership? Tapping into the potential to evolve is audacious. What is fiberglass syndrome in complex systems? Courageous collaboration requires that the individuals involved are courageous. Generative conversations are intentional conversations.

FULL SHOW NOTES: http://www.avivconsulting.com/cnf10

65. 009 A Tale of Two Lifeguards
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Each of us harbors two characters within. The dedicated part of us goes above and beyond what is required, while the expedient part opts for cutting corners. Every day we get to choose which aspect of our character will show up. That choice can determine our success or failure — and even, in some cases, life or death. 

One morning as Sara and I arrived at the beach, we noticed that Mikey, a long-time lifeguard, was collecting the dry seaweed along the water’s edge. He told us the seaweed would be used to shore up a sand dune at the edge of the beach that had been destroyed earlier in the season.

“Why do you do this, Mikey?” asked Sara. “Clearly this task is not part of the lifeguard job description.”

Mikey replied, “I love the beach; it gives me sustenance. I want to protect it and keep its ecosystem healthy so that others can enjoy it too. A couple of mornings each week I engage in a task that contributes to the welfare of the place that I love and that provides me with both livelihood and the love of life.” 

The following morning was stormy and windy. The lifeguards had taken refuge in their tower, leaving two fishermen and me alone on the beach. After I dove into the water, I discovered that the yellow flags that define the swimming area and serve as my markers were missing. 

I dashed out of the water to the lifeguard tower. “Where are the yellow flags?” I asked. 

“No one is here today, so they serve no purpose,” was the dismissive reply from Parker, a new lifeguard. 

As I returned to the stormy ocean to continue my swim, Parker’s comment bothered me. I could have dismissed it and moved on. However, a part of my mind is wired to capture the odd moments in life that provide learning and teachable value, then slowly make sense of them until I decipher the picture. This process is similar to the one required to develop pictures in the days when cameras had film. To extract the pictures, the film had to be treated with a chemical that gradually converted the latent images into visible ones (photographs). The process took a little time.

Did you know that we all have a part of our mind that works like the “old time” development process? In my book Create New Futures, I describe the three speeds of the mind. I call the middle speed the “pondering” mind, because it develops the “pictures” that gradually become clear as the brain connects the dots among the data that constantly flood our brains.

Your pondering mind knows your interests and helps you solve problems. In my case, my fascination and inquiry relate to the human story at the convergence of learning, discovery, innovation breakthrough, and the human spirit. Thus when I observe successes and failures (my own as well as others’), I forensically decode them to identify what enables people to produce remarkable outcomes, or what blocks them from producing breakthrough results.

Parker’s comment activated my pondering mind. What gradually came into focus was a stark contrast between Mikey’s way of being on the job versus Parker’s. We all have seen the manifestation of these opposing attitudes of dedication and expediency in corporate offices, in hotels and in restaurants. The difference between these two attitudes determines the outcomes you can achieve. Your choice even can be the decisive factor in life or death situations. 

Mikey exemplified his dedication character by taking on tasks that are beyond the call of duty. Why? Because he cares. He understands deeply that his actions can shape the ecosystem. Mikey represents the people who show up each day ready to contribute by making a difference in their ecosystems. 

Parker, on the other hand, demonstrated his expediency character when he chose to slide by with the minimal amount of work. He showed no respect for the protocols and rituals that are part of his job. It seems that it did not occur to Parker that putting up the yellow flags is about much more than the utilitarian value of the moment.

What caused Parker’s attitude? The absence of attentive care that inspires people to take on extra work. What does it look like when such care is present?

We see it in the rituals of our jobs. For example, a farmer walks the perimeters of the farm to find out what needs fixing. A police officer who walks the street and greets people demonstrates his presence and reassures the neighborhood. A pilot who walks around the aircraft to run his visual checklist does so not because he distrusts the ground crew, but because the ritual itself puts him in the mental frame of attention to details. And we see the care in the nurse who provides comfort to her patients.

These rituals alert people that they are connected to the great traditions of their fellow professionals. They activate the desire to perform at the highest possible standard. People like Mikey choose dedication over expediency, and continual improvement over the erosion of standards. 

We all have both lifeguards in us. Every day we get to choose who, and how, we will be. Creating a new future for you and your family, for your team and your business, begins by choosing to go beyond the call of duty, to bring forward your focused presence, love, and dedication to your work and your life. After all, that’s what we are here for: to create new futures by bringing forward care, dedication and love.

Mikey or Parker: who do you choose to be today?

66. 008 Paul Werner - What Successful Leaders Do
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My guest for this conversation is Paul Werner. Paul is a 25-year veteran of the tech industry with successful and proven leadership experience in large and mid-cap technology companies serving global customers. Currently Paul serves as the Vice President of Sales for the Western U.S. at F5 Networks — a security and application delivery company.

In this conversation, Paul shares the essential focus that enables him to produce sustained success. We explore how to create holistic balance when you are leading a competitive Career, and Paul reflects on the attributes of great salespeople, and the leadership philosophy he applies to promote the best in people.

How do you create sustained success? Carving time to rejuvenate is critical to achieving high performance. One way to rejuvenate is to focus on a singular activity that shuts out the noise. “My development came from immersive experience with strong leaders.” Finding strong leaders as mentors can make a huge difference. “Getting to know each member on my team, and connecting at a human level, is how I succeed.” The clues for career development are often right in front of you. In Paul’s case the clue was: “I was doing most of the selling, and the salespeople were making most of the money, and so I realized I should try sales.” The most successful salespeople are truly curious, are disciplined and organized. These attributes make great salespeople: Curiosity: inquire deeply to understand Discipline: show up organized consistently Engagement: Pull on all organizational assets Drive: demonstrate innate desire to be successful If you embrace the fractal idea, where the atomic structure reflects and mirrors the galaxies around, framed in the scripture with the idea that man and woman are made in the image of God, and that As Above, So Below — then if the universe is made of three quarters of unrealized potential then you and I too are only accessing a small part of our potential.

FULL SHOW NOTES: http://www.avivconsulting.com/cnf8

67. 007 Ann-Marie Archer - Curiosity Is a Muscle That Fuels Innovation
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Ann-Marie Archer is the Founder and CEO of Archer & Associates, an Executive Search, Leadership Development, and Coaching Services firm that delivers best-in-class, talented candidates for its clients, and helps individuals and organizations achieve their potential.

After 20 years in corporate America, observing and experiencing the tedious and unpredictable hiring process, and gaps in effective leadership, Ann-Marie chose to launch a firm dedicated to potent leadership development, and an authentic and holistic, right fit philosophy. 

In this conversation, you will learn why questions are an important part of the discovery process, in both business and with people, why curiosity plays a critical role in candidates going through a company hiring process, and how we as people and leaders can quickly adapt to our rapidly changing world.

How both Ann-Marie and Aviv use conversations as a discovery tool to understanding the strength and weaknesses of others. Why curiosity is critical, and whether it’s a natural talent or a developed skill. What is the ‘not knowing’ zone, and why we need to learn to embrace it What are the skills Ann-Marie observes with leaders that successfully navigate this rapidly changing world. What are simple questions that get big and meaningful answers? How good questions look towards the future and then lead back into the present? A CV can never show you how someone thinks or shows up when under pressure, but smart questions can bring you important data on how someone will react.

FULL SHOW NOTES: http://www.avivconsulting.com/cnf7

68. 006 How to Accelerate Your Transformation
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In this episode we focus on how to accelerate your transformation by significantly elevating your innovation and creativity. Learn how successful leaders achieve dramatic results while compressing months of work into just a few days. Here are some of the key points I discuss during this 9-minute podcast:

How you and your team can save six months of precious time and tons of organizational calories. Why it is imperative for you and your team to shift from merely learning new information to internalizing, applying, and teaching it. How miracles occur when you give people an opportunity to shape their own destiny and future. How to avoid the catastrophic impact on your ROI, that breaking the learning cycle triggers.

By applying the insights I discuss to your life, you will achieve dramatically better results and a greater return on your strategy and innovation efforts. What are you waiting for? Accelerate your growth by putting the four stages of learning to work for you today!

FULL SHOW NOTES: http://www.avivconsulting.com/cnf6

69. 005 Mark Dodds - There's No Such Thing as a Bad Team
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Mark Dodds is the Vice President of Global Solutions Sales for Dell EMC. Mark and I were sitting on the same flight together, and had such an interesting conversation that I asked if Mark would like to share some of his insights to my podcast audience. In this week’s episode, we discuss leadership, and how to bring together very smart people to create super-results. I explore with Mark his experiences in elite environments in the army, in extreme sport, and in business, and we also discuss the beliefs and behaviors of enlightened parenting.

Full show notes: http://www.avivconsulting.com/cnf5


70. 004 Doug Gray - From Adventure Racing To Growth Mindset
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My guest in this episode is Doug Gray, the president of Action Learning associates, executive coach and the author of Passionate Action: 5 Steps to Extraordinary Success in Life and Work. Our dialogue reflects on how coaching change and evolved into a new kind of art, and how having a suite of models to choose from is vitally important. You will learn how to apply a series of strategies to accelerate growth and unleash the power of exponential learning.

Full show notes available at http://avivconsulting.com/cnf4

71. 003 Instigating Breakthrough Learning and the 90/10 Rule
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In this episode we discuss how to instigate and agitate learning to make sure your team is renewed and to prevent the organizational brain from atrophying because it is locked in “repeat” mode. You will learn why the most successful transformation efforts are designed with the 90/10 rule of adult learning in mind. Here are some of the key points I discuss during this 12-minute podcast:

To thrive requires leaders to become life-long, passionate learners propelled by insatiable curiosity. The day you stop learning is the day you begin to die. You enable development, progress, and growth when you demonstrate leadership by facilitating learning for yourself and for your team. We become fully alive when we connect vital ideas, create meaning, apply new practices, and act on possibilities and insights.
 We experience the highest impact learning by applying the 90/10 rule of adult learning. Internalizing and integrating transformative nuggets of knowledge, (the “10” in the rule) have the power to update and rearrange what we already know (the “90”).

By applying the 90/10 rule to your leadership transformation efforts, you will dramatically accelerate the development of your team and the results you hope to create.

For full show notes and a list of all links mentioned in the episode visit: http://avivconsulting.com/cnf3

72. 002 Libby Wagner - Guide Leaders to New Horizons Through Poetry
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My guest for this 57-minute conversation is Libby Wagner, poet, author and sought-after speaker. To my knowledge, Libby is the only former poetry professor who is invited and welcomed warmly into boardrooms across the country. A trusted advisor for presidents, CEOs and executive directors, her work with numerous Fortune 500 companies has influenced the cultures of organizations such as The Boeing Company, Nike, Philips, and Costco. She is the author of the Amazon best seller The Influencing Option: The Art of Building a Profit Culture in Business. You can find her inspiring Ted talk Own Your Voice on YouTube. Libby’s unique approach enables executives to create dramatic, memorable impact by leading their organizations more confidently toward innovative horizons.

Essential Learning Points:

Why poetry both requires courage and how it inspires courage in leaders. How to apply the four levels of listening within the context of building a practice of reflection. How adopting a poet’s perspective can help you develop outcome-based thinking and communication. Why leaders must resist the commoditization of language and ideas. How to avoid a common problem with teams that quickly creates misunderstandings and breakdowns.

For full show notes and all links mentioned in this episode visit: http://www.avivconsulting.com/cnf2

73. 001 Alice Latino - Challenge the Mental Models and Reframe Conversations
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My guest conversationalist today is Alice Latino, Co-Founder at Heavenly Caregiver Services. Alice and I met fourteen years ago when she was the Regional Director at Emeritus Assisted Living. We collaborated on several projects there for her team as well as for others at Emeritus. Serving in various capacities for that organization, including Vice President of Operations, for over seventeen years, Alice positively impacted both the quality of care delivered to residents and the profit metrics within her Division’s sixty properties and 5,000+ units.

From the time she was a very small child, Alice has demonstrated her incredible love for the elderly. She cherished her relationship with her grandparents, which truly shaped her life into one of gratitude and ignited her desire to help this population in particular. Alice nurtured this passion throughout her life, launching a career whose goal is to make a difference in the lives of seniors.

Listen in to our conversation as Alice shares insights from her vast leadership experience that sparked an exchange of ideas that you can begin to implement right away.

Essential Learning Points:

How to apply the “debrief” practice to cultivate learning environment How a slight tweak in your schedule can make you more present in the here and now, enabling you to escape the “purgatory of anxious preoccupation of the next.” Why Alice believes in the importance of working closely with the caregivers and what we can all learn from caregivers.

For full show notes and all links mentioned in this episode visit http://www.avivconsulting.com/cnf1

74. 000 Welcome to Create New Futures
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Welcome to Create New Futures. Every episode, best-selling author and host Aviv Shahar will explore ideas and insights that can awaken and inspire you to the opportunities you have to create new futures for you, your family, your teams, and for your business.

Life is too short to not be engaged in fascinating conversations that open, inspire and unleash new ways of thinking and seeing possibilities and beauty. Through Create New Futures, Aviv will engage in conversation with leaders and experts to explore practices that you can use to create and shape the future. With his guests, Aviv will put a magnifying glass on strategies and frameworks that he has applied to help senior executives and their teams achieve significant breakthroughs that lead to game changing results. Ideas, strategies, breakthroughs and practices that you can apply.

With his innovative ideas and frameworks, Aviv walks you through what you need to lead and transform an organization, and redesign your life to achieve new goals. Together with his guests, Aviv will explore how to develop strategy, how to lead to enable teams to unleash their brilliance and what is the inside work leaders must engage in to develop executive presence and charisma.

More than ever, humanity now needs people who are open and prepared to imagine, create, and sustain new futures. This is a time of great transformative and disruptive change. It demands our best imagination, courage, and creativity. Through this podcast, Aviv will inspire you to be tomorrow's agent by creating conversations that birth new possibilities for you and for the people in your life.

All episodes: http://www.avivconsulting.com/podcast-create-new-futures/