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Podcast title BX: Brand Experience Podcast
Website URL http://brandedworld.co
Description The brand experience your organization delivers to clients plays a big role in how your brand is perceived and how your team performs. In this podcast, we explore all areas that make up the brand experience and provide actionable strategies for an unshakable brand.
Updated Tue, 17 Oct 2017 16:08:29 +0000
Category Education
Business
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Link to this podcast BX: Brand Experience Podcast

Episodes

1. EP026: Why Retail is Getting 'Experience' Wrong
http://brandedworld.co/podcast... download (audio/mpeg, 28.54Mb)

Description: In episode 26, Benjamin shares why retail is getting ‘experience’ wrong. Plus, learn the five elements needed for a remarkable experience. Show Notes According to retail futurist Doug Stephens, Customer experience is the future of how physical retailers will generate revenue. Experiences won’t just sell products. Experiences will be the products. In this episode, you’ll […] The post EP026: Why Retail is Getting ‘Experience’ Wrong appeared first on BrandedWorld.co.

2. EP025: 9 UX Strategies to Improve Your Brand Experience
http://brandedworld.co/podcast... download (audio/mpeg, 37.15Mb)

Description: In episode 25, Benjamin shares how UX design impacts the brand experience you are delivering to your customers. Learn 9 UX strategies that you can implement to improve your brand experience. Show Notes UX design is the basis for why and how customers choose to interact and experience your brand. From a phone call to […] The post EP025: 9 UX Strategies to Improve Your Brand Experience appeared first on BrandedWorld.co.

3. EP024: Why Customer Service Does Not Equal Brand Experience
http://brandedworld.co/podcast... download (audio/mpeg, 22.92Mb)

Description: In episode 24, Benjamin shares why customer service does not equal brand experience. Plus, you’ll learn three actions you can take to improve your brand experience, leading to higher customer retention, profits, and deeper relationships. Show Notes How do you define the brand experience? It is the sum of all interactions a customer has with […] The post EP024: Why Customer Service Does Not Equal Brand Experience appeared first on BrandedWorld.co.

4. EP023: 3 Keys to Fostering a Work Environment that Breeds Creativity
http://brandedworld.co/podcast... download (audio/mpeg, 19.56Mb)

Description: In episode 23, Benjamin discusses three keys to fostering a work environment that breeds creativity. Show Notes Disney Institute recently featured an interesting read: 3 Keys to Fostering a Work Environment that Breeds Creativity. Being one of my favorite brands, I read on learn that at the Disney Institute, they believe that for an organization […] The post EP023: 3 Keys to Fostering A Work Environment that Breeds Creativity appeared first on BrandedWorld.co.

5. EP022: How Cultural Diversity Impacts the Brand Experience with Louis Byrd
http://brandedworld.co/podcast... download (audio/mpeg, 35.11Mb)

Description: In episode 22, cultural brand strategist Louis Byrd is a guest on the Brand Experience Podcast to discuss how cultural diversity impacts the brand experience. Show Notes In this episode, we welcomed our first guest to the podcast, Louis Byrd. Louis is an electrical engineer turned principal consultant and cultural brand strategist leading day-to-day operations at […] The post EP022: How Cultural Diversity Impacts the Brand Experience with Louis Byrd appeared first on BrandedWorld.co.

6. EP021: Why Retailers Should Embrace the Showroom Brand Experience
http://brandedworld.co/podcast... download (audio/mpeg, 19.66Mb)

Description: Retailers are struggling to keep customers in their stores and shopping centers. As foot traffic declines, what can retailers do to improve their store performance? In episode 21, Benjamin shares his perspective on why retailers should embrace the showroom brand experience. Show Notes Traditional retailers have worried for years about the consumer going to physical stores […] The post EP021: Why Retailers Should Embrace the Showroom Brand Experience appeared first on BrandedWorld.co.

7. EP020: 3 Uncomfortable Truths About Values
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Description: In episode 20, Benjamin shares 3 uncomfortable truths about defining your company’s values. While the process may sound easy (it’s not) on the surface, there are several factors that go into developing values that guide you towards your purpose, dictate how you do things, define who you are and who you aspire to be. Show Notes Your […] The post EP020: 3 Uncomfortable Truths About Values appeared first on BrandedWorld.co.

8. EP019: 3 Key Benefits of Creating a Customer Journey Map
http://brandedworld.co/podcast... download (audio/mpeg, 25.55Mb)

Description: In episode 19, Benjamin shares 3 key benefits to creating a customer journey map and how it can enhance the brand experience you deliver to your customers. Show Notes The customer experience should always be improved upon. To provide a well-thought out, intentional customer experience, the brand must take the time and care needed to understand their […] The post EP019: 3 Key Benefits of Creating a Customer Journey Map appeared first on BrandedWorld.co.

9. EP 018: 7 Reasons Science Says to Pay for Experiences, Not Things
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Description: In episode 18, Benjamin shares 7 reasons backed by science why you should pay for experiences and not things. Learn why the experiences you have, give you a stronger sense of who you are, bring you closer to others and make you happier. Show Notes When you think about going on vacation, it can be hard to […] The post EP018: 7 Reasons Science Says to Pay for Experiences, Not Things appeared first on BrandedWorld.co.

10. EP017: 3 Ways to Turn Around Your Struggling Social Media Campaigns
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Description: In episode 17, Benjamin breaks down and discusses three areas where your social media campaigns may not be performing as well as they could. Learn what these areas are and how to improve your social media campaigns. Show Notes   Having a presence online is one of the fastest ways to increase your brand awareness. […] The post EP017: 3 Ways to Turn Around Your Struggling Social Media Campaigns appeared first on BrandedWorld.co.