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Podcast title	Smarter By The Minute
Website URL	http://smarterbytheminute.com
Description	Get smarter while you work! Smarter by the Minute is an easy, motivational and practical way to learn new ideas so you can work smarter and live happier. These quick tips are written, compiled and presented by Doug Smart, CSP, an award-winning, international motivational speaker and author/co-author of more than 20 books. He presents innovative and interractive programs on leadership, teambuilding, sales, and talent selection.
Updated	Thu, 25 Sep 2008 09:30:21 +0000
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Episodes
1. Episode 170 - Heading Off Objections http://smarterbytheminute.com/... download (audio/mpeg, 1.43Mb) Description: Regular listeners have heard me emphasize that objections can be interpreted as healthy signs that your new ideas are closer to acceptance. But what if you don't what to hear a bunch of objections, is there a formula for heading them off at the pass? Sure! Hear it on Smarter by the Minute!
2. Episode 169 - Objections Can Mean Yes http://smarterbytheminute.com/... download (audio/mpeg, 1.32Mb) Description: Savvy salespeople know that in order to hear yes you're going to hear no. Objections are as common as rain. But don't let them dampen your enthusiasm. Objections can mean you are getting close to yes. You'll hear why on Smarter by the Minute.
3. Episode 168 - Compliments for Accomplishment http://smarterbytheminute.com/... download (audio/mpeg, 1.41Mb) Description: Smart chefs know, when you cook rice, if you over-do the stirring, it becomes mushy. Smart managers know, when you develop a team, if you over-do giving compliments, your relationship becomes mushy. On today's Smarter by the Minute: how much is enough?
4. Episode 167 - How To Get People to Follow Through After a Meeting when You are the Boss http://smarterbytheminute.com/... download (audio/mpeg, 1.48Mb) Description: People who lead meetings often have the same complaint as people who attend meetings: "We talk and talk but nothing gets done!" When you are the boss, how can you get people to follow through after a meeting? You'll get some solid ideas on today's Smarter by the Minute.
5. Episode 166 - How To Get People to Follow Through After a Meeting When You Are NOT the Boss http://smarterbytheminute.com/... download (audio/mpeg, 1.45Mb) Description: If you're like most business people, you spend hours each week in meetings. To optimize the time, you want people to follow up and follow through with what they agreed at the meeting to do. How can you do that, when you're not in charge? 3 smart ideas coming up on Smarter by the Minute.
6. Episode 165 - Brainstorming That Works http://smarterbytheminute.com/... download (audio/mpeg, 1.49Mb) Description: Like flames in a roaring bonfire, the creative energy in your meetings can crackle, leap from one mind to another and build into a blazing new whole. That's the power of brainstorming for setting the team free to jointly discover new solutions. But how to set up a great brainstorming session? You'll get smart ideas on Smarter by the Minute.
7. Episode 164 - When You’re the Interviewer, What to Ask? http://smarterbytheminute.com/... download (audio/mpeg, 1.41Mb) Description: It might not happen often, but sometimes you are the interviewer about to bring someone new onto the team. What to ask so you know you are getting answers that'll be valuable for selecting the best person? You'll get some answers on this Smarter by the Minute.
8. Episode 163 - More on Developing a Plan People Want to Follow http://smarterbytheminute.com/... download (audio/mpeg, 1.49Mb) Description: On a recent segment of Smarter by the Minute, we discussed how to develop plans that people want to follow. Great plans have a structure and many people either overlook that framework or don't know about it. Today, let's take it further to so the success of your plans is ensured.
9. Episode 162 - Developing a Plan People Want to Follow http://smarterbytheminute.com/... download (audio/mpeg, 1.38Mb) Description: People crave certainty in an uncertain world. Isn't that why parking lots have the spaces clearly delineated? When you come up with a plan there are certain guidelines that help people feel comfortable with it and want to follow it. Learn more on today's Smarter by the Minute.
10. Episode 161 - One for All and All for One http://smarterbytheminute.com/... download (audio/mpeg, 1.48Mb) Description: Figuring things out all by yourself can be frustrating and risky, especially on matters as critical as developing your career. Having a close mentor is great, but what about getting valuable help from mentors outside of your sphere? You'll get some career boosting tips on today's Smarter by the Minute.
11. Episode 160 - How to Admit Your Mistakes http://smarterbytheminute.com/... download (audio/mpeg, 1.33Mb) Description: When you or I make a mistake, we know the best thing to do is admit it, learn from it and go on. But for many business people, admitting a mistake is a touchy, even difficult thing to do. On Smarter by the Minute we'll explore how to admit making a mistake.
12. Episode 159 - Pop Goes the Weasel http://smarterbytheminute.com/... download (audio/mpeg, 1.48Mb) Description: In your office meetings, sometimes a weasel gets loose and makes clever, witty, sarcastic remarks. Everybody laughs. But when you are the butt of the jokes, even though you chuckle, you could be left wondering if it was innocent fun or if you were attacked. Get some smart tips for handling this situation on Smarter by the Minute.
13. Episode 158 - Should Leaders Delegate? http://smarterbytheminute.com/... download (audio/mpeg, 1.29Mb) Description: If you are the leader of a group, team, department, division or company, should you delegate? Is it right for other people to do "your work" (and "your work" is in quotes here)? See if you already know the 6 situations when it's smart to delegate, coming up on the next Smarter by the Minute.
14. Episode 157 - What If Your Boss is a Slave Driver? http://smarterbytheminute.com/... download (audio/mpeg, 1.38Mb) Description: What if you have a boss who is a slave driver? You know, she's dedicated, determined and works longer than the sun. And she expects you to be the same way. But you aren't. What can you do to have a successful and satisfying relationship? You'll get some smart ideas on today's Smarter by the Minute.
15. Episode 156 - What If Your Boss is Too Nice for Making Decisions? http://smarterbytheminute.com/... download (audio/mpeg, 1.49Mb) Description: What if you have a boss who is too nice for making decisions? You know, he's a great guy but it's not easy to get him to make a firm decision. And if he does, he often changes it to keep the peace. What can you do to have a successful and satisfying relationship? You'll get some smart ideas on today's Smarter by the Minute.
16. Episode 155 - What If Your Boss is Mr. Personality? http://smarterbytheminute.com/... download (audio/mpeg, 1.49Mb) Description: What if you have a boss who is Mr. Personality – you know, he oozes charisma and people love him, but you can't count on him to get the work done? What can you do to have a successful and satisfying relationship? You'll get lots of smart ideas on today's Smarter by the Minute.
17. Episode 154 - What If Your Boss is Precise and Analytical? http://smarterbytheminute.com/... download (audio/mpeg, 1.48Mb) Description: What if your boss is precise, analytical and detail oriented but you are not? What can you do to have a successful and satisfying relationship? You'll get lots of smart ideas on today's Smarter by the Minute.
18. Episode 153 - Building a Consensus http://smarterbytheminute.com/... download (audio/mpeg, 1.21Mb) Description: To help your group stay on a course of action such as improving production, streamlining the paper flow, or increasing customer satisfaction, it's smart for you to help build a consensus. How to do that? You'll get some smart tips on today's Smarter by the Minute.
19. Episode 152 - Getting to the Bottom of Things http://smarterbytheminute.com/... download (audio/mpeg, 1.47Mb) Description: Are you good at asking probing questions to get to the bottom of things? Most people hardly ever ask questions and those who do usually ask questions they either already know the answer to or have a pretty good idea of how the other person will respond. Let's probe deeper on Smarter by the Minute.
20. Episode 151 - Different Strokes for Different Folks http://smarterbytheminute.com/... download (audio/mpeg, 1.49Mb) Description: Sometimes an important relationship isn't as good as you want it to be. There's friction. Maybe it's with your boss, a colleague, or a client. It could even be in your family with your son, daughter, or a parent. How to get to the root cause quickly? How to smooth away the friction? Find out one way on today's Smarter by the Minute.
21. Episode 150 - Participate in Your Trade Association - Get out of Isolation http://smarterbytheminute.com/... download (audio/mpeg, 1.92Mb) Description: My Dad helps me to get Smarter by the Minute. Dad, who used to resist asking for directions or for help, will sometimes tell me, "Doug, you can do it the hard way or you can listen to me." At 78 years young, he knows it's not smart for business people to keep themselves in isolation.
22. Episode 149 - Do the Less Comfortable Thing http://smarterbytheminute.com/... download (audio/mpeg, 1.71Mb) Description: Want to stretch your comfort zone and have a little fun? Every now and then chose to do the less comfortable thing. It'll put more zip and zing in your confidence, creativity and courage. Find out what I mean on Smarter by the Minute.
23. Episode 148 - Shake Up the Seating http://smarterbytheminute.com/... download (audio/mpeg, 1.90Mb) Description: There's an old saying that your view of the world depends on where you stand. In our team-based workplaces, I say there is a new wrinkle: where your team sits matters. Listen to Smarter by the Minute for a pair of black and white examples.
24. Episode 147 - More on Active Listening http://smarterbytheminute.com/... download (audio/mpeg, 1.93Mb) Description: Smarter by the Minute listeners are inquiring listeners. I received several e-mails questioning my recent advice to not always be in an active listening mode. Patty Rogers of Decatur, IL asks, "You learn more when you listen actively. Why wouldn't you want to be in an active listening mode?" I've got some thoughts about when it's smart not to listen, on Smarter by the Minute.
25. Episode 146 - How to Turn On Active Listening http://smarterbytheminute.com/... download (audio/mpeg, 1.92Mb) Description: As a conscientious professional, you probably work hard at being a great listener. But are your listening skills the best they can be? Do your active listening techniques help or hinder your career growth? Get 15 smart strategies on this Smarter by the Minute.
26. Episode 145 - 4 Listening Styles http://smarterbytheminute.com/... download (audio/mpeg, 1.77Mb) Description: When a customer says, "You're one of a kind," does she mean you are incredibly wonderful or does she mean you are so oddball she wonders if she should take you seriously? The way you listen can help you figure out if you're going to be looking for a new customer. You'll hear more about listening styles on today's Smarter by the Minute.
27. Episode 144 - Avoid the Waterwheel Trap http://smarterbytheminute.com/... download (audio/mpeg, 1.71Mb) Description: It's so easy to get caught up in the "busyness" of business, especially when there is so much to do. How to keep from spinning out of control? Stay tuned to the next Smarter by the Minute.
28. Episode 143 - More Smart Ways to Reward Team Behavior http://smarterbytheminute.com/... download (audio/mpeg, 1.86Mb) Description: Teams act differently than a group of individuals. On a recent show we talked about how to reward team behavior. We received lots more clever tips for rewarding team behavior. Most cost nothing. Get some smart ideas for your team on this Smarter by the Minute.
29. Episode 142 - Doing Work That You Love http://smarterbytheminute.com/... download (audio/mpeg, 1.65Mb) Description: Which appeals to you more: the money you make at your job or is it the type of work you do? The money is nice but for some folks money is secondary because they love what they do. I'll tell you what I mean on today's Smarter by the Minute.
30. Episode 141 - There are No Right or Wrong Business Decisions http://smarterbytheminute.com/... download (audio/mpeg, 1.89Mb) Description: Two questions: When making decisions, do you agonize whether it's the right decision? Do you feel that every problem has one right solution and that other solutions are somewhat inferior? If you say yes, I know you are a highly stressed person. I've got a smart solution for you on this Smarter by the Minute.
31. Episode 140 - Don’t Worry, Be Happy http://smarterbytheminute.com/... download (audio/mpeg, 0.86Mb) Description: Here's a smart tip for dropping your general stress level several degrees: quit using the word worry. Substitute the word concerned, instead. Yes, you'll feel a difference. Stay tuned and hear more on Smarter by the Minute.
32. Episode 139 - 10 Smart Ways to Reward Team Behavior http://smarterbytheminute.com/... download (audio/mpeg, 0.90Mb) Description: As every lab assistant who has ever put a mouse in a maze knows, behavior that gets rewarded gets repeated. It works with people, too. If you want your group to perform as a team, it's smart to reward them as a team. Get some cool low cost tips on today's Smarter by the Minute.
33. Episode 138 - Smart People Don’t Say, “I don’t have the time.” http://smarterbytheminute.com/... download (audio/mpeg, 0.92Mb) Description: I have a question for you: How many times a day do you say the phrase, "I don't have the time to do that"? If the answer is more than zero you may be hurting your career in a major way. Find out on today's Smarter by the Minute.
34. Episode 137 - Do Some People Regularly Push Your Button? http://smarterbytheminute.com/... download (audio/mpeg, 0.92Mb) Description: Do you have someone in your life who takes real pleasure in pointing out your mistakes and shortcomings to you? If you can say yes, you have a lot of company. Over 50% of the people in my seminars say it regularly happens to them, too. Why does this occur and what can you do about it? I've got some smart suggestions for you on Smarter by the Minute.
35. Episode 136 - Which is the REAL YOU: the Home You or the Work You? http://smarterbytheminute.com/... download (audio/mpeg, 0.80Mb) Description: Which is the real you-- you at home or you at work? The general assumption is that your home life reflects your true personality. I don't buy that anymore. I'll tell you why on this Smarter by the Minute.
36. Episode 135 - Why It’s Smart to Add Your Name to Your E-address http://smarterbytheminute.com/... download (audio/mpeg, 0.89Mb) Description: The way you send your e-mail may tell something about your self-confidence and what you are like as a businessperson. I'll explain this new theory for the Information Age on the next Smarter by the Minute.
37. Episode 134 - Persistence Lesson from a Duck http://smarterbytheminute.com/... download (audio/mpeg, 0.80Mb) Description: I know this is true -- never underestimate the power of a persistent female. I re-learned a lesson in persistence this week from a quacking duck! I'll tell you what I mean on the next Smarter by the Minute.
38. Episode 133 - Reduce the Number of Fires http://smarterbytheminute.com/... download (audio/mpeg, 0.74Mb) Description: How much of your business day do you spend fighting fires? If the answer is "too much" then be sure to listen to Smarter by the Minute. You'll get 4 smart tips for drastically reducing your crisis to work ratio!
39. Episode 132 - Character is Everything http://smarterbytheminute.com/... download (audio/mpeg, 0.87Mb) Description: Some people say your reputation is all that matters. Actually, to succeed in today's hyper-changing world, I believe it goes even deeper than that. I've got some wise words from brilliant people for you on today's Smarter by the Minute.
40. Episode 131 - Risk Taker vs. Consistency Quality Producer http://smarterbytheminute.com/... download (audio/mpeg, 0.84Mb) Description: Some people thrive on taking risks. Other people produce brilliant results by perfecting repetitive tasks. But what if you are one type while your organization wants you to be the other? What can you do? I have a smart suggestion on today's Smarter by the Minute.
41. Episode 130 - Chop Up the Project into “Human-size” Pieces http://smarterbytheminute.com/... download (audio/mpeg, 0.81Mb) Description: Go ahead, admit it. Some days you have more to do than there is time to do it in. Some mornings you feel so overwhelmed by your workload that you don't know where to start, much less where to be effective. What to do? Stay tuned for answers on today's Smarter by the Minute.
42. Episode 129 - Polishing Communication Skills http://smarterbytheminute.com/... download (audio/mpeg, 0.81Mb) Description: Polishing your ability to communicate is the best skill building you can do to succeed in business. But how does a professional improve his communication skills from good to great? You'll get some smart tips on Smarter by the Minute!
43. Episode 128 - The Most Valuable Skill for Business Success (and Happiness in Life) http://smarterbytheminute.com/... download (audio/mpeg, 0.83Mb) Description: Is there one skill more than any other that can pave a super highway to your business success and lifetime happiness? I believe there is. And it's got spin-off benefits like dropping your stress and boosting your fun in life. I'll tell you what I mean on today's Smarter by the Minute.
44. Episode 127 - Delegating when Everyone is Just as Busy as You http://smarterbytheminute.com/... download (audio/mpeg, 0.83Mb) Description: Does this describe you? You know you should delegate more, but you're reluctant to delegate because everyone else is just as busy as you. And if they are super busy like you, how can you justify delegating to them? You'll get some smart answers on Smarter by the Minute.
45. Episode 126 - Take Brain Vacations at Work http://smarterbytheminute.com/... download (audio/mpeg, 0.76Mb) Description: When the stress of work builds up pressure inside you, what can you do? Do what every tea kettle does and let off steam. Otherwise you could wind up exploding like a tomato in a microwave – and that's not a pretty sight! You'll like the smart tips coming up on Smarter by the Minute.
46. Episode 125 - Interrupt Interruptions Before They Interrupt You http://smarterbytheminute.com/... download (audio/mpeg, 0.80Mb) Description: Oh, how sweet our work lives would be if we had hours of uninterrupted time to concentrate our energy on getting the work done. But people and things always want to interrupt you just as surely as the person next to you asks a question just as you take a bite of your sandwich. How can you avoid interruptions? You'll get answers on the next Smarter by the Minute.
47. Episode 124 - Perception is Everything http://smarterbytheminute.com/... download (audio/mpeg, 0.85Mb) Description: The quality of your life has nothing to do with your money, your looks or even your job title. It's your perception. And it took a blind man to open one man's eyes. I'll share a story with you on Smarter by the Minute.
48. Episode 123 - Variations on a Tickler File Theme http://smarterbytheminute.com/... download (audio/mpeg, 0.83Mb) Description: Smart people know how to take a smart idea and make it smarter. To help you put paper in it's place, here come more clever tools, on today's Smarter by the Minute. Try these out and then e-mail me how you made them smarter!
49. Episode 122 - A Tickler File is a Smart Solution http://smarterbytheminute.com/... download (audio/mpeg, 0.81Mb) Description: Do you sometimes feel buried under an avalanche of paper? Then I'll be your St. Bernard with a smart tool for quickly organizing papers. Make life easier for yourself with today's Smarter by the Minute.
50. Episode 121 - Hearing and Listening http://smarterbytheminute.com/... download (audio/mpeg, 0.84Mb) Description: When it comes to listening, I'm all ears. Did you know there is a difference between hearing and listening? And that appreciating the difference can make a huge impact on the quality of your relationships? Stay tuned and hear all about it on Smarter by the Minute.
51. Episode 120 - Try a 5 Week Experiment – Part 2 http://smarterbytheminute.com/... download (audio/mpeg, 0.81Mb) Description: On the last Smarter by the Minute, I suggested you introduce team change as a five week experiment to smartly side step team members' natural resistance to change. Today, let's put that idea into hyper-drive so you can be more successful faster! Stay tuned!
52. Episode 119 - Try a 5 Week Experiment – Part 1 http://smarterbytheminute.com/... download (audio/mpeg, 0.86Mb) Description: Do you hate it when team members get defensive when you implement change? Are you interested in an easy, low to no fuss way to encourage people to take action on your new ideas? Then be sure to listen to today's Smarter by the Minute.
53. Episode 118 - If You Don’t Ask, You Don’t Get. http://smarterbytheminute.com/... download (audio/mpeg, 0.82Mb) Description: A great friend of mine taught me an unforgettable business lesson about asking in order to receive. The bottom line is, if you don't ask, you don't get. I'll tell you what I mean on today's Smarter by the Minute.
54. Episode 117 - Try 50 New Things Every Month http://smarterbytheminute.com/... download (audio/mpeg, 0.88Mb) Description: The buzzword for the 21st Century is "CHANGE". So all week on Smarter by the Minute we've been talking about employing my 10-20-30-40-50 Resiliency System. You'll love the "50" – and get a recap of the 10, 20, 30 and 40. On the next Smarter by the Minute.
55. Episode 116 - Say “Thank You” 40 Times a Day http://smarterbytheminute.com/... download (audio/mpeg, 0.83Mb) Description: With all of the changes in business and the way we live at home, it can be a real challenge to keep your feet on solid ground and to build a quality life. All this week we're talking about my 10-20-30-40-50 Resiliency System on Smarter by the Minute. Keep listening!
56. Episode 115 - Say 30 Positive Things About Yourself to Yourself Every Day http://smarterbytheminute.com/... download (audio/mpeg, 0.89Mb) Description: With the way business is changing now, you have probably been asked to be responsible for doing things you don't feel comfortable doing. So how can you stay strong and resilient? All this week on Smarter by the Minute, you'll learn the pieces to my 10-20-30-40-50 Resiliency System. It works! Be sure to listen!
57. Episode 114 - Spend at Least 20 Minutes Daily with Positive People http://smarterbytheminute.com/... download (audio/mpeg, 0.79Mb) Description: With the way business and home life are both changing so fast right now, it's a challenge to stay strong and resilient. All this week on Smarter by the Minute, you'll learn the pieces to my 10-20-30-40-50 Resiliency System. It works! Stay tuned!
58. Episode 113 - Read for 10 Minutes Every Morning http://smarterbytheminute.com/... download (audio/mpeg, 0.84Mb) Description: Is your work life changing quickly right now? How about at home? These are challenging times for even the most optimistic and positive people. So how can you stay strong and resilient? All this week on Smarter by the Minute, you'll learn the pieces to my 10-20-30-40-50 Resiliency System. It works! Be sure to listen!
59. Episode 112 - Enjoy Life’s Precious Little Moments http://smarterbytheminute.com/... download (audio/mpeg, 0.85Mb) Description: I’m convinced we’re in good hands when it comes to the young generation just entering school – and I mean elementary school. On the next Smarter by the Minute, I’ll tell you about something that just happened to me that makes me look forward to the future.
60. Episode 111 - How to Work Smart with Change Avoiders http://smarterbytheminute.com/... download (audio/mpeg, 0.88Mb) Description: When it comes to change, some people would rather fight than switch. However, you might have some of these folks on your team or as your customers. How can you win them over to your way of thinking? You'll get 12 ideas on today's Smarter by the Minute.
61. Episode 110 - How to Work Smart with Change Acceptors http://smarterbytheminute.com/... download (audio/mpeg, 0.77Mb) Description: When it comes to change, some people are quite willing to be Change Acceptors, but first they have to feel comfortable with the change. How can you win them over to your way of thinking? You'll get 10 ideas on today's Smarter by the Minute.
62. Episode 109 - How to Work Smart with Change Embracers http://smarterbytheminute.com/... download (audio/mpeg, 0.71Mb) Description: Some people love change and the exhilaration of taking risks on new ideas. You want these people on your team when you propose a new idea. How can you win them over to your way of thinking? You'll get 10 ideas on today's Smarter by the Minute.
63. Episode 108 - “TimeSmart” Training Starts at Home http://smarterbytheminute.com/... download (audio/mpeg, 0.80Mb) Description: Some people have ingenious ways to manage their time. On Smarter by the Minute, I've got a very clever one that starts at home. Listen and enjoy Teri Maun's story.
64. Episode 107 - How Healthy is It to Compare Ourselves to Each Other? http://smarterbytheminute.com/... download (audio/mpeg, 0.83Mb) Description: Some listeners asked me if it's healthy for people to compare themselves with each other since backgrounds and talents are so different. I say, "Yes" and I'll tell you why on Smarter by the Minute.
65. Episode 106 - Looking Ahead on the Big Things http://smarterbytheminute.com/... download (audio/mpeg, 0.76Mb) Description: Sometimes the big things don't turn out like you expect. You get so wrapped up in making something big happen that it's difficult to think ahead. I'll tell you what I mean on the next Smarter by the Minute.
66. Episode 105 - Unfair Comparisons are Unreasonable http://smarterbytheminute.com/... download (audio/mpeg, 0.81Mb) Description: Smart people learn from the examples of others. But there is a cave of "I don't, I can't, I wish" that smart people get themselves trapped in when they make unfair comparisons. Be sure to keep yourself in the light by listening to the next Smarter by the Minute.
67. Episode 104 - I Wish I Knew Then What I Know Now http://smarterbytheminute.com/... download (audio/mpeg, 0.78Mb) Description: A great friend forwarded an e-mail called I Wish I Knew Then What I Know Now. Good stuff, but I made up my own list. After you hear these smart nuggets, e-mail me what you have learned in life that you wish you'd known then! My e-address is right there on the site for Smarter by the Minute.
68. Episode 103 - People Will Pay Well for Anything You Do Above Average http://smarterbytheminute.com/... download (audio/mpeg, 0.85Mb) Description: Last week I delivered a motivational and funny speech at a conference that included the families of the business people attending. As I stepped off the stage, a teenage girl asked seriously, "How can a person make a million dollars if she doesn't have any talent?" There were lots of other people heading in our direction so I knew my answer had to be poignant and brief. I'll share that answer on the next Smarter by the Minute.
69. Episode 102 - E-mail Savvy: How to Get Your E-mails Read http://smarterbytheminute.com/... download (audio/mpeg, 0.85Mb) Description: The traffic to many e-mail boxes is getting as out of control as the streets around a Britney Spears concert. When busy people have so many e-mails pouring in, how do you get yours read and acted on? I've got some smart ideas for you on Smarter by the Minute.
70. Episode 101 - Fostering the Respect You Deserve http://smarterbytheminute.com/... download (audio/mpeg, 0.88Mb) Description: Do you get the respect you deserve? If not, how can you get it? And what if respect is damaged or lost? I have some smart ideas for you about building mutual respect. Coming up on Smarter by the Minute.
71. Episode 100 - Emergency 911! http://smarterbytheminute.com/... download (audio/mpeg, 0.83Mb) Description: Whether it's a full moon or not, I bet you hear strange requests from customers. 911 operators hear some weird ones. I've got some funny examples for you on the next Smarter by the Minute.
72. Episode 99 - Is Direct Eye Contact Impolite? http://smarterbytheminute.com/... download (audio/mpeg, 0.81Mb) Description: Some listeners questioned my recent recommendation to look people in the eye when speaking, especially in business. Several suggested that it's impolite. I've got some thoughts about it on Smarter by the Minute.
73. Episode 98 - Create Your Own Think Tank http://smarterbytheminute.com/... download (audio/mpeg, 0.80Mb) Description: They say, two heads are better than one. What about assembling a team of 6? Greg Vetter, a productivity consultant in Atlanta, recommends you start your own think tank to bolster your career. I've got the scoop on how to do that on the next Smarter by the Minute.
74. Episode 97 - Choosing Positivity http://smarterbytheminute.com/... download (audio/mpeg, 0.85Mb) Description: Have you noticed that negativity settles into so many peoples' lives like dust into the upholstery of old chairs? And isn't it interesting that our spell checkers accept the word negativity but go coo-coo over the word positivity? Let's talk about it on Smarter by the Minute.
75. Episode 96 - N is for Nod http://smarterbytheminute.com/... download (audio/mpeg, 0.82Mb) Description: All this week on Smarter by the Minute, we are discussing how to quickly S.O.F.T.E.N. someone who acts like a jerk. The S is for smile, the O for open posture and the F for forward lean. T is for touch. E is for eye contact. Stay tuned for the N!
76. Episode 95 - E is for Eye Contact http://smarterbytheminute.com/... download (audio/mpeg, 0.88Mb) Description: All this week on Smarter by the Minute, we are discussing how to quickly S.O.F.T.E.N. a jerk. The S is for smile, the O for open posture and the F for forward lean. T is for touch. Stay tuned and learn more.
77. Episode 94 - T is for Touch http://smarterbytheminute.com/... download (audio/mpeg, 0.89Mb) Description: All this week on Smarter by the Minute, we are discussing how to quickly S.O.F.T.E.N. a jerk. The S is for smile, the O for open posture and the F for forward lean. Stay tuned and learn more.
78. Episode 93 - O is for Open Posture and F is for Forward Lean http://smarterbytheminute.com/... download (audio/mpeg, 0.83Mb) Description: Your work puts you in face-to-face contact with every type of person, including the occasional jerk. What to do? All this week on Smarter by the Minute we're doing a communication series called, "How to S.O.F.T.E.N. a Jerk."
79. Episode 92 - Putting the S in “How to S.O.F.T.E.N. a Jerk” http://smarterbytheminute.com/... download (audio/mpeg, 0.79Mb) Description: Your work puts you in face-to-face contact with every type of person, including the occasional jerk. What to do? All this week on Smarter by the Minute we're doing a communication series called, "How to S.O.F.T.E.N. a Jerk."
80. Episode 91 - Smart POV: Your Diversity Perspective http://smarterbytheminute.com/... download (audio/mpeg, 0.76Mb) Description: I bet a lot of people think diversity is respecting people's ethnic background. Smart people know there's more to it than that. The people who look like you are diverse, too. I've got a story on this Smarter by the Minute.
81. Episode 90 - Important Words From Your Lips to Their Souls–In Business, Too http://smarterbytheminute.com/... download (audio/mpeg, 0.82Mb) Description: Do you sometimes wonder if anyone ever listens to you? Your words make a difference. I promise, your words impact other people. We'll talk about words that matter on the next Smarter by the Minute.
82. Episode 89 - They Jump All Over Your Mistakes? So? http://smarterbytheminute.com/... download (audio/mpeg, 0.80Mb) Description: It's normal to avoid making mistakes. But do you go so far out of your way in avoiding mistakes that you hurt yourself more than the mistakes might have? It's time to be proud of your blunders. Check it out on Smarter by the Minute.
83. Episode 88 - Identify What is Right http://smarterbytheminute.com/... download (audio/mpeg, 0.80Mb) Description: With surgeons and plumbing inspectors, it’s critical they point out what is wrong. Same for you in your work. But could you be going overboard and not even know it? Find out on the next Smarter by the Minute.
84. Episode 87 - 4 Smart Tips for Quickly Increasing Your Influence http://smarterbytheminute.com/... download (audio/mpeg, 0.82Mb) Description: To get ahead, get noticed! If you don’t get noticed you are about as important as the football an hour after a game – no one is scrambling to keep from losing you! Stay in the game with the smart tips coming up on Smarter by the Minute.
85. Episode 86 - What to Do with Clutter? http://smarterbytheminute.com/... download (audio/mpeg, 0.76Mb) Description: Everybody has a junk drawer in the kitchen. That’s healthy. But does every flat surface in work and home look the same as your junk drawer? If yes, than I have good news for you on the next Smarter by the Minute!
86. Episode 85 - Clutter is Nothing But an Open-Air Filing System http://smarterbytheminute.com/... download (audio/mpeg, 0.76Mb) Description: People who have messy desks say they know where everything is. The truth is, they don’t. I’ll tell you how my desk once embarrassed me in front of my boss, on Smarter by the Minute.
87. Episode 84 - What Does Your Outgoing Voice Mail Message Say About You? http://smarterbytheminute.com/... download (audio/mpeg, 0.81Mb) Description: You are as good as your word. Don’t let your outgoing voice mail message send the wrong message about what it’s like to do business with you. I’ll explain on Smarter by the Minute.
88. Episode 83 - How to Delegate http://smarterbytheminute.com/... download (audio/mpeg, 0.81Mb) Description: Savvy businesspeople who are great at delegating get more accomplished. Do you know how to delegate well? On this Smarter by the Minute, you’ll get 3 smart rules for delegating easily.
89. Episode 82 - Delegating is Smart for You http://smarterbytheminute.com/... download (audio/mpeg, 0.78Mb) Description: If you don’t ask, you don’t get. Are you asking the people at work to help you accomplish more? It makes a difference, especially if you’re the boss. Everyone benefits. You’ll hear why on this Smarter by the Minute.
90. Episode 81 - Fast-Track Your Career http://smarterbytheminute.com/... download (audio/mpeg, 0.76Mb) Description: You have customers whether you work in a store, office, factory or airplane. But do you think of your boss as your customer? It’s smart to do so. I think you’ll agree after this next Smarter by the Minute.
91. Episode 80 - Remarkable Customer Service Causes People to Remark http://smarterbytheminute.com/... download (audio/mpeg, 0.80Mb) Description: Theres an old saying that business goes where it is wanted and stays where it is appreciated. Is the customer service that you personally provide getting people to sing your praises?
92. Episode 79 - 2 “Great Day” Files will Give your Self-Confidence a Booster Shot http://smarterbytheminute.com/... download (audio/mpeg, 0.81Mb) Description: On today's Smarter by the Minute, I've got a smart way for you to raise your self-confidence in a minute, which can be a valuable tool on days things just don't seem to be going your way. Stay tuned.
93. Episode 78 - 9 Smart Tips to Help You Remember Names http://smarterbytheminute.com/... download (audio/mpeg, 0.75Mb) Description: When it comes to remembering names, how good are you? I've practiced some smart techniques and have gotten good at them. On this Smarter by the Minute, I'll share my list of how to's. See how many you already do.
94. Episode 77 - Smart Sayings and Wise Words About Your Most Priceless Possession http://smarterbytheminute.com/... download (audio/mpeg, 0.81Mb) Description: It was Keith Harrell who said, “Your attitude is your most priceless possession.” A lot of smart people have said a lot of smart things about your attitude and mine. I’ve got some classic sayings that’ll have you radiating positive energy after this Smarter by the Minute.
95. Episode 76 - Need Great Business Mentors? Just Ask. http://smarterbytheminute.com/... download (audio/mpeg, 0.76Mb) Description: I’m a believer now that it’s smart to have two business mentors. On today’s Smarter by the Minute, I’ll tell you where to find them and what is working for me.
96. Episode 75 - It’s Smart to Have Two Mentors to Guide You http://smarterbytheminute.com/... download (audio/mpeg, 0.75Mb) Description: The world today is so complex that it’s smart to find people who will guide you along the fast track to success. On Smarter by the Minute, you’ll see how having two mentors can make a positive impact on your career -- if you have the right ones.
97. Episode 74 - Never Too Old to Make a Meaningful Change for the Better http://smarterbytheminute.com/... download (audio/mpeg, 0.78Mb) Description: You’re never too old to make a change for the better. I’ve got some examples of people who took giant risks and made it work – despite their ages. Coming up on Smarter by the Minute.
98. Episode 73 - 10 Smart Ways Leaders can Bring Out the BEST in Others http://smarterbytheminute.com/... download (audio/mpeg, 0.73Mb) Description: Leadership today is different from the past in a significant way. It used to be that your job title gave you position. Not any more – and that’s good news for people who are attuned to their natural leadership skills. You’ll hear more on Smarter by the Minute.
99. Episode 72 - It’s Smart to Stay Receptive to Change http://smarterbytheminute.com/... download (audio/mpeg, 0.75Mb) Description: Some people really dislike change. I worry about them, especially in these hyper-changing times. I’ll tell you what I mean on Smarter by the Minute.
100. Episode 71 - Clear up “Blurry Communication” http://smarterbytheminute.com/... download (audio/mpeg, 0.78Mb) Description: A couple of years ago, in a brewery, I learned a shocking business lesson about communication that I’ll never forget. And I bet when you hear this you won’t forget it either. Tell me what you think after you listen to the details on Smarter by the Minute.
101. Episode 70 - The First Step to Getting Agreement is Get Their Attention http://smarterbytheminute.com/... download (audio/mpeg, 0.72Mb) Description: One of the seminars I present is called “How to Get People to Agree with You More Often.” The first step to getting agreement is getting their attention. I’ve got some smart ideas on how you can do that on this segment of Smarter by the Minute.
102. Do You Seek Pleasure or Do You Avoid Pain? http://smarterbytheminute.com/... download (audio/mpeg, 0.84Mb) Description: From deep in your gut, which drives you more – seeking pleasure or avoiding pain? Amazingly, pleasure seekers and pain avoiders do the same work but for different reasons and with different results. Which drives you? Find out on Smarter by the Minute.
103. Smart Flight Attendants Avert a Food Disaster http://smarterbytheminute.com/... download (audio/mpeg, 0.79Mb) Description: Life is full of challenges that get you and me wondering, how am I going to handle this one? But don’t you just love it when you witness someone turning disaster into triumph? On the next Smarter by the Minute, I’ve got a funny, true story for you about what happened on a Delta Airlines flight.
104. S.M.A.R.T. Crisis Formula http://smarterbytheminute.com/... download (audio/mpeg, 0.84Mb) Description: Whether you work for government, a huge corporation or a small business, I bet there are plans for how to handle a crisis. But what about you personally? Do you have a plan for how you can get yourself through a personal crisis successfully? I do. I’ll share my plan with you on Smarter by the Minute.
105. If You Were Born Before 1970… http://smarterbytheminute.com/... download (audio/mpeg, 0.82Mb) Description: The world keeps revolving. No one has to tell you that you live in an era of mega change. Have you ever stopped to think about the incredible changes that have happened so far in your lifetime? I have -- and flying home from Los Angeles to Atlanta, I asked the strangers on the plane to help me make a list. I'll share it with you on the next Smarter by the Minute.
106. Even People Who Love You Will Oppose Your New Ideas http://smarterbytheminute.com/... download (audio/mpeg, 0.83Mb) Description: I work with leaders and teams who want to smooth the bumps of rapid change. One thing I teach -- and you've heard me say this if you've seen me on stage -- that 80% of people will quickly douse a new idea in ice water -- even at home! Stay tuned, I'll tell you what I mean, on Smarter by the Minute.
107. We Teach People How to Treat Us http://smarterbytheminute.com/... download (audio/mpeg, 0.80Mb) Description: We teach people how to treat us. And in business, we even teach bosses, managers and other high-ups how to treat us. The good news is, if you don't like how they treat you now, you can easily send signals to upgrade it. I'll tell you what I mean on the next Smarter by the Minute.
108. Breaking Barriers — Roger Banister’s Story http://smarterbytheminute.com/... download (audio/mpeg, 0.74Mb) Description: Don't let impossible barriers stop you from doing the impossible! There's a valuable lesson to be learned from one of the great impossible stories of the 20th Century. I'll share it with you on the next Smarter by the Minute.
109. Schedule Your Top 3 Priorities http://smarterbytheminute.com/... download (audio/mpeg, 0.75Mb) Description: If you'd like to increase the amount of important work you get done while decreasing the hours you work AND decreasing the stress you feel, then check out the smart tip coming to you on the next Smarter by the Minute.
110. Learn From the “Paradigm Mistakes” of Others! http://smarterbytheminute.com/... download (audio/mpeg, 0.86Mb) Description: To be human is to make mistakes. That just comes with the genetic material. However, what if your brain gets so smart it causes you to make mistakes? It can happen. I've got a bunch of examples for you of intelligent people who made major paradigm mistakes. Coming up on Smarter by the Minute.
111. 13 Smart Ways to Re-Energize Your Imagination http://smarterbytheminute.com/... download (audio/mpeg, 0.87Mb) Description: In your fast changing workplace, your imagination is valuable. Albert Einstein said, "Imagination is more important than knowledge." How can you and I ignite our imaginations, even if they are dormant like sleeping volcanoes? Here come a bakers' dozen ideas on Smarter by the Minute.
112. 5 Smart Ways to Get People to Follow Up After a Meeting http://smarterbytheminute.com/... download (audio/mpeg, 0.84Mb) Description: This next Smarter by the Minute is for you people who get frustrated because you sit in long meetings in which lots of great ideas get discussed, solemn promises get made, but little actually gets accomplished in the days after the meeting. I've got 5 smart ideas on how you can get others to take action. Coming up!
113. Putting ‘Them’ Down is Putting Yourself Down http://smarterbytheminute.com/... download (audio/mpeg, 0.82Mb) Description: When you overhear workers complaining about their co-workers, their company, and even their customers, does it give you a bad taste for the person speaking? My bad attitude could have derailed my career right at the start. I'll tell you about my personal wake-up call on the next Smarter by the Minute.
114. 6 Drivers of Innovation from 3M http://smarterbytheminute.com/... download (audio/mpeg, 0.89Mb) Description: Not too long ago we did a program on Idea Killers -- 12 things not to say because they stifle creativity in others. Many of you e-mailed wanting to know how to encourage creative thinking. On the next Smarter by the Minute, I've got some smart ideas from one of the world's most successful idea generating companies.
115. The 6 Concerns About Change http://smarterbytheminute.com/... download (audio/mpeg, 0.84Mb) Description: Change is everywhere. Where you work, are you sometimes the one who gets to tell people about new changes? If so, when you try to break the news gently, do they sometimes get frustrated with you? It might be because you are missing a few important steps! On the next Smarter by the Minute, learn the 6 concerns for telling others about change.
116. Schedule Half Days for Fire-Fighting at Work http://smarterbytheminute.com/... download (audio/mpeg, 0.85Mb) Description: Ross Perot said, "Never, never, never re-invent anything." I agree. Instead of reinventing time management, I asked people all across the US to give me their best ideas, which I put in my book, TimeSmart: How Real People Really Get Things Done at Work. On the next Smarter by the Minute, hear how an engineer in Ohio has a smart system for "fighting fires" at work.
117. Shift Your Drive Time for Higher Productivity http://smarterbytheminute.com/... download (audio/mpeg, 0.77Mb) Description: One of the coolest things about life is the discovery of little changes we can make that give us big improvements in our lives. To explain what I mean, I'll tell you an example from an attorney in Miami. Stay tuned for Smarter by the Minute.
118. How Do You Use Your “In-Between Time”? http://smarterbytheminute.com/... download (audio/mpeg, 0.76Mb) Description: Some people accomplish a lot during their day. So I asked them how they do it. I published their best ideas in the book, TimeSmart: How Real People Really Get Things Done at Work. Here's a smart idea coming up on Smarter by the Minute.
119. What Are Your Golden Hours? http://smarterbytheminute.com/... download (audio/mpeg, 0.81Mb) Description: I suspect that 1000 years from now archeologists will term today the Age of the Cubicle and speculate that at work we lived like termites in our mazes of spaces and routes. What they won't know is how noisy and disruptive the cubicle environment can be -- except for people like Judy McClintock, who enjoys what she calls Golden Hours. Coming up on Smarter by the Minute.
120. Telephone-Free Time is Time Smart! http://smarterbytheminute.com/... download (audio/mpeg, 0.77Mb) Description: When it comes to time management tips and tools, I asked business people all over the United States to give me their very best. The result is a book I wrote called, TimeSmart: How Real People Really Get Things Done at Work. All this week on Smarter by the Minute, I'll share with you smart things people do to get it done.
121. Do Strangers Think Bad of You? Who Cares! http://smarterbytheminute.com/... download (audio/mpeg, 0.78Mb) Description: Do you let other people's opinions keep you from doing what you know you need to do? Not too long ago, our 22 year old daughter was in the hospital recovering from jaw surgery and it was time to go home. What her mother did to get her released embarrassed her. I'll tell you about on the next Smarter by the Minute.
122. Aspirin Approach to Making Interruptions Go Away http://smarterbytheminute.com/... download (audio/mpeg, 0.78Mb) Description: When you have a pain in the neck, a nurse may solve your challenge with aspirin. When you are often interrupted at work by pain in the neck people, I say you can solve your challenge by taking the Aspirin Approach. You'll like this one on Smarter by the Minute.
123. Are You Inadvertently Stifling New Ideas? http://smarterbytheminute.com/... download (audio/mpeg, 0.84Mb) Description: This is the Information Age. And it can also be called the Idea Age. People and organizations generating great new ideas are reaching incredible levels of success. You want the people around you to generate great new ideas. But inadvertently, might you be stifling them? Let's take a look on Smarter by the Minute.
124. Increase Productivity and Reduce Stress http://smarterbytheminute.com/... download (audio/mpeg, 0.70Mb) Description: No one succeeds alone. Let's face it -- you and I can get a lot done by ourselves, but only so much. In order to expand our accomplishments, we need other people. Coming up on the next Smarter by the Minute, you'll enjoy hearing how one doctor and her office manager support each other.
125. How I Got Started in Professional Speaking http://smarterbytheminute.com/... download (audio/mpeg, 0.78Mb) Description: Emile Whiting from Boston sent this e-mail, "Doug, thanks for the tips on becoming a professional speaker. I've wondered about that. But how did you get started? What breaks did you get?" Thanks, Emile. Since you asked, I'll tell you my story on Smarter by the Minute.
126. Prioritize! http://smarterbytheminute.com/... download (audio/mpeg, 0.70Mb) Description: Stay tuned for Smarter by the Minute, as we talk about a super way to put your to-do list on hyper-drive so that you can accomplish more of the stuff that really counts. And you can go home feeling that it was a great day!
127. Become a Professional Speaker! http://smarterbytheminute.com/... download (audio/mpeg, 0.77Mb) Description: Last week, as I left the stage after a speech, a young man came up to me and asked a question I hear often, "How can I do what you do?" For those of you who have ever thought of professional speaking, I have some encouraging advice for you on the next Smarter by the Minute.
128. What Are You Afraid Of? http://smarterbytheminute.com/... download (audio/mpeg, 0.76Mb) Description: I can't help but smile when I see the T-shirts made by the company, No Fear. Nice thought, but everybody's got fears. What are people afraid of? Mark Twain wrote, "People are more afraid of their neighbor's opinion then they are of death or wolves." Is he right? Let's take a look at this on Smarter by the Minute.
129. Who’s Running Your Life? http://smarterbytheminute.com/... download (audio/mpeg, 0.77Mb) Description: Put a picture in your head of The Wizard of Oz. Do you remember the huff and puff image of the wizard was controlled by a timid little man? Is there a little person pulling your levers and pushing your buttons? Let's talk about it on the next Smarter by the Minute.
130. Is Casual Clothing Costing You Money? http://smarterbytheminute.com/... download (audio/mpeg, 0.82Mb) Description: Ken Davis from Atlanta wrote: "I loved your show on the importance of dressing right. It reminded me of a technician that worked for me. He simply couldn't understand the need for wearing a coat & tie when visiting a customer's site. It cost him plenty." Ken's e-mail is next on Smarter by the Minute.
131. Pop Quiz Time! http://smarterbytheminute.com/... download (audio/mpeg, 0.77Mb) Description: Quick! Get a pen and paper. Coming up on the next Smarter by the Minute is a pop quiz to see whether you are a great listener or not! Sure, you're a good listener. But are you one of the world's great listeners? Get ready for a quiz!
132. Are you a DOER or a HOPER? http://smarterbytheminute.com/... download (audio/mpeg, 0.78Mb) Description: In the movie, Groundhog Day, Bill Murray was stuck reliving the same day. How about you? Does this period in your life feel repetitious? Coming up on Smarter by the Minute is a simple and smart plan for getting unstuck -- and getting more of what you want.
133. Are You a Walker? http://smarterbytheminute.com/... download (audio/mpeg, 0.79Mb) Description: Doesn't it feel great to get out into the spring air and go for a walk? A lot of people do their best thinking when they're walking. How about you? Do you get great ideas when you walk? If yes, maybe at work, you should walk more. I'll tell you one man's story on the next Smarter by the Minute.
134. Chase Off the Monday Blahs! http://smarterbytheminute.com/... download (audio/mpeg, 0.72Mb) Description: When Monday comes around, do you have a lot of "get up and go?" Or is your get up saying, "I don't want to go!" Rachel Durham gave me a great organizational tip that'll re-energize your Mondays. It's yours on the next, Smarter by the Minute.
135. Don’t Try So Hard to Impress http://smarterbytheminute.com/... download (audio/mpeg, 0.39Mb) Description: More and more listeners are e-mailing questions for answers on the air. Keep 'em coming! You'll find it's easy to e-mail me. And it's always interesting to hear about real world situations that real people are facing. See if you agree with my answer to Brian in Boston on the next Smarter by the Minute.
136. Customer Service is Alive & Well in America http://smarterbytheminute.com/... download (audio/mpeg, 0.39Mb) Description: I keep hearing stories about how customer service in America stinks. I disagree. As long as there are people who care about other people's feelings, you'll always be well cared for. On the next Smarter by the Minute I'll tell you why I'll never forget a certain waitress in Wichita Falls.
137. The 13th Month http://smarterbytheminute.com/... download (audio/mpeg, 0.74Mb) Description: You have so much to do. Wouldn't be great if you could enjoy an extra month all to yourself to get catch up on stuff? You're going to think this is crazy, but I found a smart way for you to get a 13th month every year. Listen to the next Smarter by the Minute.
138. Good Manners = Good Body Language http://smarterbytheminute.com/... download (audio/mpeg, 0.71Mb) Description: Last month I did a couple of Smarter by the Minute shows about using body language to get what you want. Several people wrote wanting to know what body language they should use to impress a job interviewer or to close an important sale. I've got some ideas coming up.
139. Smile at Opposition http://smarterbytheminute.com/... download (audio/mpeg, 0.76Mb) Description: If you're a regular listener to Smarter by the Minute then you've probably heard me say that new ideas gets rejected automatically. I found an amazing example of this in the newspaper. You won't believe what you hear on the next Smarter by the Minute.
140. Are You Listening? http://smarterbytheminute.com/... download (audio/mpeg, 0.73Mb) Description: Do you know there is a difference between hearing and listening? I thought hearing and listening were the same thing until -- Yikes! -- a marriage counselor had to teach me the difference! I'll tell you about it on the next Smarter by the Minute.
141. Will You Choose Terror or Trust? http://smarterbytheminute.com/... download (audio/mpeg, 0.74Mb) Description: I was in Cairo, Egypt, recently to lead a seminar. I was lucky enough to climb into a cab with a driver I thought was a lunatic. In fact, for the first few minutes I thought I was going to be in a serious car accident. I'll tell you about it on the next Smarter by the Minute.
142. What? http://smarterbytheminute.com/... download (audio/mpeg, 0.70Mb) Description: Does it bug you when you plainly say something and they don't understand you? It bothers me and I start thinking, "Hello in there. Anybody home to hear me?" Let's talk about this phenomenon on the next Smarter by the Minute.
143. Details. Details. Details. http://smarterbytheminute.com/... download (audio/mpeg, 0.00Mb) Description: Details. Details. Details. You have so many things to remember. How did cave people survive with out yellow stickies!? Now it's time for a 21st Century method. I've got a smart one for you on the next Smarter by the Minute.
144. Own the Stage! http://smarterbytheminute.com/... download (audio/mpeg, 0.00Mb) Description: On the last Smarter by the Minute we talked about how to get over the jitters of public speaking. Here come some more smart tips that'll have you owning the stage like a pro at your next staff conference, board meeting and awards ceremony. Stay tuned!
145. Public Speaking Really Isn’t Worse Than Death http://smarterbytheminute.com/... download (audio/mpeg, 0.00Mb) Description: I bet you have already heard that the number one fear in America is public speaking and the number 2 fear is death. And that more people would just as soon drop dead as make a speech. But sometime your job pushes you into the limelight. How to dissolve the fear? Coming up on the next Smarter by the Minute.
146. Be Heard Clearly When You Write http://smarterbytheminute.com/... download (audio/mpeg, 0.41Mb) Description: Your tone of voice delivers about a third of your impact when you talk. But what if you are writing? Is tone of voice an issue in your memos, reports, grant requests, depositions and e-mails? You bet. Find out how to be heard clearly on the next Smarter by the Minute.
147. The 30 Second Rule of Mini Presentations http://smarterbytheminute.com/... download (audio/mpeg, 0.70Mb) Description: Imagine you have an important meeting coming up with the big bosses or a mega customer and you'll only have 5 minutes to get your point across. How would you set it up? Get ready for a quick course on speaking with impact on the next Smarter by the Minute.
148. Do You Have Annoying Speaking Habits? http://smarterbytheminute.com/... download (audio/mpeg, 0.75Mb) Description: When you talk with your friends, do some of them have annoying habits like playing with their hair or jewelry? How about nervous laugher or dramatic throat clearing? Do you annoy them, too? We'll investigate on the next Smarter by the Minute.
149. Does Your Voice Sound Credible? http://smarterbytheminute.com/... download (audio/mpeg, 0.71Mb) Description: 80 years ago when technology changed silent movies into talkies, lots of actors landed in the unemployment line because they didn't have voices that sounded credible. Does your voice match your image? Let's talk on the next Smarter by the Minute.
150. I Never Said You Stole The Money http://smarterbytheminute.com/... download (audio/mpeg, 0.72Mb) Description: Do you choose your words carefully? If you have something important to say, you probably do. But when it comes to your tone of voice, do you choose it or just let it happen? I hope you choose a tone that works for you. Hear more on Smarter by the Minute.
151. What’s Your First Impression? http://smarterbytheminute.com/... download (audio/mpeg, 0.70Mb) Description: They say first impressions are lasting impressions. And they say you should put your best foot forward. Good advice. But in business, how long do you have to do all that? Find out on the next Smarter by the Minute.
152. Do People Trust You? http://smarterbytheminute.com/... download (audio/mpeg, 0.71Mb) Description: I bet you're a pretty good judge of character. Most people are. As you're meeting people you can quickly separate the winners from the losers. How do you do that? And how might people be judging YOUR character? Find out on the next Smarter by the Minute.
153. Are You Tired of Others Rejecting Your New Ideas? http://smarterbytheminute.com/... download (audio/mpeg, 0.72Mb) Description: You have terrific new ideas! But are you tired of people blowing you off with, "We don't have the money. We did that already. We tried that 4 years ago. It didn't work then, it won't work now." I'll tell you smart ways to get past them.
154. New Experiences Are Great Teachers http://smarterbytheminute.com/... download (audio/mpeg, 0.65Mb) Description: You know that new experiences are great teachers. While balancing myself precariously on a tall ladder I learned a few lessons that'll stick with me for a looooong time! I'll share them with you on the next Smarter by the Minute.
155. Are You Dressed for the Office or the Playground? http://smarterbytheminute.com/... download (audio/mpeg, 0.69Mb) Description: Casual dress days are comfortable. But, surprisingly, they can be dangerous, too! Could casual Friday be undermining your career? Find out on the next Smarter by the Minute!
156. People Treat You Based on What You’re Wearing http://smarterbytheminute.com/... download (audio/mpeg, 0.70Mb) Description: They say that clothes make the man. But in these days of golf shirts, jeans, and running shoes in business, does dressing up really make a difference? The answer may surprise you.
157. What Does Your Workspace Say About You? http://smarterbytheminute.com/... download (audio/mpeg, 0.00Mb) Description: It has taken 35 million years to get the Grand Canyon to look like it does. And it's taken you a bunch of time to get your workspace to look like it does. What does your workspace say about you?
158. Are You Ashamed of Where You Work? http://smarterbytheminute.com/... download (audio/mpeg, 0.75Mb) Description: Sometimes what people say about their co-workers behind their backs is a nasty reflection of the talker. You might be surprised by what I heard from an IRS executive!
159. Do You Have Regrets? http://smarterbytheminute.com/... download (audio/mpeg, 0.62Mb) Description: Here's a chilling thought. If you were to die tomorrow, would you have the same two regrets that many people share? Find out on the next Smarter by the Minute!
160. Don’t Be Defeated by Self-Talk! http://smarterbytheminute.com/... download (audio/mpeg, 0.78Mb) Description: It's estimated that as much as 77% of our self-talk is typically negative. Could you be subconsciously setting yourself up to be a victim instead of a winner? Find out on the next Smarter by the Minute!
161. It’s Smarter to Make ‘Thanksgiving Resolutions’ http://smarterbytheminute.com/... download (audio/mpeg, 0.68Mb) Description: Have your New Years Resolutions faded away? Well you still have time to make Thanksgiving Resolutions -- but you'd better get started now!
162. Ask and Ye Shall Receive, Part 2 http://smarterbytheminute.com/... download (audio/mpeg, 0.74Mb) Description: We're getting e-mail on last week's story on "you don't ask, you don't get." I know you'll enjoy hearing how this lady got a $100 retro-active rebate on clothes, just for asking!
163. Do Good Manners Still Count? http://smarterbytheminute.com/... download (audio/mpeg, 0.65Mb) Description: When it comes to customer courtesy in business, not everyone thinks as you do. Here's a story of what happened to me in an airport. Listen and e-mail me what you think about it.
164. Stress Doesn’t Have to Make You a Meanie http://smarterbytheminute.com/... download (audio/mpeg, 0.64Mb) Description: Does your job stress you out? What if you were on the police force? Stay tuned and learn how smart cops keep from bringing stress home to their families.
165. Put Stress to Work For You! http://smarterbytheminute.com/... download (audio/mpeg, 0.62Mb) Description: Do you get stressed out? Workplace stress has some surprisingly good benefits. Stay turned to learn how to put stress to work for you.
166. Ask and Ye Shall Receive http://smarterbytheminute.com/... download (audio/mpeg, 0.71Mb) Description: The Bible says, "Ask and ye shall receive." Applying that principle when shopping can pay off in surprising ways! Stay tuned!
167. Drop Stress and Raise Accomplishment Levels! http://smarterbytheminute.com/... download (audio/mpeg, 0.71Mb) Description: Most people feel stressed by their jobs. Stay tuned for a smart tip on how to drop stress and raise accomplishment levels!
168. Feel Focused, Not Overwhelmed! http://smarterbytheminute.com/... download (audio/mpeg, 0.67Mb) Description: Do you sometimes feel exhausted just thinking about work? Are there days when you find it challenging to get started? I've got just the solution coming up!
169. Being Different Can Earn Big Rewards http://smarterbytheminute.com/... download (audio/mpeg, 0.68Mb) Description: There are so many things that cause us to feel uncomfortable or even embarrassed. But in business the big rewards go to people who are willing to be different.
170. “Persistence Beats Resistance” http://smarterbytheminute.com/... download (audio/mpeg, 1.09Mb) Description: If you're like the rest of us, most of your new ideas get a negative response within 3 seconds. Learn some smart tips about getting others to accept your fresh ideas.